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Engaged Employer

Admiral Solutions

3.4

based on 139 Reviews

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Admiral Solutions Customer Care Representative Reviews

Updated 16 Jun, 2025

Category Ratings

4.5

Job Security

4.3

Company Culture

4.3

Work-Life Balance

4.2

Work Satisfaction

4.0

Promotions

3.9

Salary

3.9

Skill Development

What employees say about Admiral Solutions?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

83% employees reported

Flexible timing

67% employees reported

No travel

83% employees reported

View more detailed insights

Gender based rating

4.5

Rated by Women

3 reviews

4.0

Rated by Men

12 reviews

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16 reviews found

Sort By: Popular

Customer Care Representative in Gurgaon / Gurugram

Non Voice Department

5.0

updated on 22 Jul 2020

Likes

Totally amazed with kind of support received from my organization and management. Not only my job was secured but I got my salary before time. The £500 bonus was the icing on the cake. They took care of all the requirements of all the employees and supported us in every possible way during these hard times. Managers and people from PS kept calling us to know about the well being. No company can take care of their employees better than this....Read More

Dislikes

Nothing. I love the environment and work culture.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Care Representative in Gurgaon / Gurugram

Full Time

Operations Department

4.0

updated on 10 Apr 2025

Likes

Certainly! Here's a formal description you can use: --- I had the opportunity to work with Admiral Solutions, where I experienced a highly supportive and professional work environment. One of the aspects I appreciated most about the company was its excellent work-life balance, which was further enhanced by a flexible hybrid work culture. Typically, I was required to visit the office only once every two weeks, allowing me to maintain productivity while also enjoying personal flexibility. Admiral Solutions is known for its positive and encouraging work culture, with a strong focus on employee growth and well-being. The company provides ample opportunities for advancement, with a high potential for promotions based on performance. Additionally, they place great value on acknowledging employee contributions through a robust rewards and recognition system that celebrates achievements at every level. Overall, working at Admiral Solutions was a fulfilling experience that supported both my professional development and personal....Read More

Work Details

Work policy: Once in every two weekCertainly! Here's a formal description you can use: --- I had the opportunity to work with Admiral Solutions, where I experienced a highly supportive and professional work env

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Read Admiral Solutions Customer Care Representative Reviews based on locations

Customer Care Representative in Gurgaon / Gurugram

Full Time

Operations Support Department

5.0

updated on 04 Jan 2023

Likes

I am proud to be a part of the #Admiral which is a best place to work for. Mutual respect for everyone from talk to bottom, integrity, excellent coordination between management and employees + support for the personal & professional development is key to #Admiral for being a best company on this earth.

Dislikes

Nothing for dislike.

Work Details

Work policy: 2 days/week from office

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

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Customer Care Representative in Gurgaon / Gurugram

Voice / Blended Department

5.0

updated on 26 Jun 2022

Likes

I have worked with Admiral Solutions for almost a year and three months and I am consistently impressed with their proactive approach towards the customers as well as the front line staff with the help, professional care and their positive attitude.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Care Representative in New Delhi

Full Time

Operations Department

3.0

updated on 16 Jun 2025

Likes

Based on user ratings: Job security, Promotions, Work satisfaction, Work-life balance

Dislikes

Based on user ratings: Skill development

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Care Representative in Gurgaon / Gurugram

Voice / Blended Department

5.0

updated on 06 Oct 2020

Likes

I like the way the company treat its employees and it's been amazing experience so far specially in this challenging situation. People are open to feedbacks and are always keen to give their best to its employees. A special thanks to our CEO and his wife for his lovely gesture.

Dislikes

There is nothing that I dislike about Admiral. I have learnt alot and there's alot more to in the coming years.

Work Details

Life at Admiral Solutions is just flawless. I am glad to work for such an amazing organization

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Care Representative in Gurgaon / Gurugram

Voice / Blended Department

2.0

updated on 01 Apr 2021

Likes

It was a terrible experience working there for almost 3 years. I was into a situation wherein I couldn't leave/change my job. They don't value employees. This British company treats it's Indian employees as their slave. When you spent certain time with them, they will decrease your salary providing some silly reasons and will put you in a situation to compromise with it or leave the Job. Their planning was to fire almost 50-60% Indian employees (applying automation for the tasks). But corona pandemic spoilt their plans and they were forced to give some extra money to Indian employees as UK staff was unable to work. As soon as Corona pandemic situation will be over they will again come up with automation Idea and people will loose their Job. Management is quite flattering to UK staff. EUI India management team can do anything worst to please their UK Bosses. In my 11 years BPO career I never seen such Worst Place to Work. In 3 years time (Aug 2017- Feb 2020) my salary got reduced twice. Manager had no shame to hide the email about salary structure and benefits....Read More

Dislikes

Management is Liar. They don't value employees. They do mental harrassment to their employees and later provide councelling.

Work Details

Every day hell lot of useless team meeting and Organisers also don't know the agenda at times. It creates pressure to complete work in remaining time. Total 10 minutes extra break in a month for Washroom/Emergency).

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

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HQ - Sydney, Australia

IT Services & Consulting

201-500 Employees (India)

People also ask about Admiral Solutions's Customer Care Representatives

Is Admiral Solutions a good place to work for Customer Care Representatives?

The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.2 out of 5 from over 16 employee reviews, it's clear that most customer care representatives have a positive experience working at Admiral Solutions. Job Security holds the highest rating at 4.5, while salary & benefits is rated the lowest amongst all factors at 3.9.

Does Admiral Solutions pay their Customer Care Representatives well?

According to AmbitionBox reviews, Admiral Solutions customer care representatives rate their salary and benefits at 3.9 out of 5, based on 16 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Admiral Solutions's customer care representatives salaries here .

How is the work culture at Admiral Solutions for Customer Care Representatives?

Work culture at Admiral Solutions for customer care representatives is rated 4.3 out of 5 by 16 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at Admiral Solutions.

How is the job security at Admiral Solutions for Customer Care Representatives?

Based on 16 reviews on AmbitionBox, Admiral Solutions's customer care representatives rate job security at 4.5 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at Admiral Solutions, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment.

Admiral Solutions Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 16 Admiral Solutions reviews submitted by Admiral Solutions employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Admiral Solutions is the right company for you. 83% of employees reported ...