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Bird Worldwide Flight Services

3.3

based on 277 Reviews

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Bird Worldwide Flight Services Customer Service Executive Reviews

Updated 11 Feb, 2025

Category Ratings

3.3

Skill Development

3.0

Job Security

3.0

Work-Life Balance

2.8

Company Culture

2.7

Salary

2.7

Promotions

2.7

Work Satisfaction

What employees say about Bird Worldwide Flight Services?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

72% employees reported

Flexible timing

27% employees reported

No travel

69% employees reported

View more detailed insights

Gender based rating

2.3

Rated by Women

6 reviews

3.1

Rated by Men

11 reviews

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Top Mentions in Bird Worldwide Flight Services Customer Service Executive Reviews

21 reviews found

Sort By: Popular

Customer Service Executive in New Delhi

Full Time

Airline Services Department

5.0

updated on 27 Oct 2024

Likes

Third grade company with no growth and no work ethics. Do not join this company. I worked for 4 years with them and they did not gave me hike according to my performance.

Dislikes

Work culture is excellent

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

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Customer Service Executive in Mumbai

Full Time

Passenger service executive Department

1.0

updated on 18 Dec 2022

Likes

There was nothing to like about since the day i had worked in the company.

Dislikes

No work appreciation how much you work hard for the company No salary increment till the date i worked say almost 5years. Only favourates staff are given all priorities week off sick leaves tympass and the work they wanna do All the senior management are ex staff of jet nw who dont knw abc of staff handling all what they will do is just fool around. If you become anyones favourate then only you will be prioritize and will be given growth so u need to be a spoon of someone One who are quite and disciplined are treated like their own servant Many more things.. If anyone looking to work here beaware you can instead join celebinas or any direct airlines but dont join BWFS MUMBAI......Read More

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Customer Service Executive in Igi airport

Department Department

5.0

updated on 03 May 2021

Likes

Good work environment and culture. Teammates are supportive and the management is transparent.

Dislikes

Nothing

Work Details

The job is quite interesting! I struggled a bit in the beginning. But I learnt everything on the job.

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves International Travel.

Customer Service Executive in Kochi

Customer service Department

4.0

updated on 08 Jul 2019

Likes

All good eccept salary.because this salary no growth in our life.

Dislikes

Only thing is the problem based o salary.thats why no grown in my life. Iam working with etihad team,team is an super

Work Details

I terriboly enjoying my work.but the thinking about my salary then iam very dissappointing

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Service Executive

Ground handling Department

2.0

updated on 03 Feb 2018

Likes

Handling international flights

Dislikes

Treating towords staff is very poor. No increment in salary for years. 12 hours of job shift.over Controlling of people holding positions&power. Trainees being treated with staifant under 5000 indian rupees. No food and accomedation facility, transportation only at night time.

Work Details

Work days: Monday to Friday (Strict Timings)

Customer Service Executive in New Delhi

Customer Service Department

3.0

updated on 07 Jul 2021

Likes

Grooming standard

Dislikes

Team was not so good.. Slow growth opportunity in future....

Work Details

For starting into the Aviation industry is good but not more than 2 years ....

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within Country.

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HQ - New Delhi, India

Aviation

1k-5k Employees (India)

People also ask about Bird Worldwide Flight Services's Customer Service Executives

Is Bird Worldwide Flight Services a good place to work for Customer Service Executives?

The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 2.9 out of 5 from over 21 employee reviews, it's clear that most customer service executives have a below average experience working at Bird Worldwide Flight Services. Skill development holds the highest rating at 3.3, while salary & benefits is rated the lowest amongst all factors at 2.7. Read reviews about salary & benefits on AmbitionBox.

Does Bird Worldwide Flight Services pay their Customer Service Executives well?

According to AmbitionBox reviews, Bird Worldwide Flight Services customer service executives rate their salary and benefits at 2.7 out of 5, based on 21 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Bird Worldwide Flight Services's customer service executives salaries here and to read reviews specifically about salary and benefits at Bird Worldwide Flight Services for customer service executives, click here .

How is the work culture at Bird Worldwide Flight Services for Customer Service Executives?

Work culture at Bird Worldwide Flight Services for customer service executives is rated 2.8 out of 5 by 21 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction.

How is the job security at Bird Worldwide Flight Services for Customer Service Executives?

Based on 21 reviews on AmbitionBox, Bird Worldwide Flight Services's customer service executives rate job security at 3.0 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Bird Worldwide Flight Services.

Bird Worldwide Flight Services Customer Service Executive Reviews by Locations

Bird Worldwide Flight Services Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 21 Bird Worldwide Flight Services reviews submitted by Bird Worldwide Flight Services employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Bird Worldwide Flight Services is the right company...