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British Airways
2.9
based on 230 Reviews
Video summary
Company Overview
Company Locations
British Airways Reviews
Updated 24 Jul, 2025
Overall Rating
2.9/5
based on 230 reviews
24% below industry's average
know moreRating Distribution
5
74 (32.2%)
4
44 (19.1%)
3
29 (12.6%)
2
23 (10%)
1
60 (26.1%)
Category Ratings
3.2
Job Security
3.0
Salary
3.0
Skill Development
2.9
Work-Life Balance
2.9
Promotions
2.8
Company Culture
2.7
What employees say about British Airways?
Insights from employee reviews on AmbitionBox
Workplace insights
Work from office
96% employees reported
Rotational Shift
79% employees reported
Flexible timing
60% employees reported
No travel
71% employees reported
View more detailed insights
Gender based rating
2.8
Rated by Women
81 reviews
3.0
Rated by Men
136 reviews
British Airways is rated
2.9 out of 5 stars on
AmbitionBox, based on 230 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with... Read more
Detailed British Airways Employee Reviews
Likes: Hi Guys, Imma help u out, Ur bro is here, I am not longer a part of BA but I used to work here. And I will be honest.
------------------------------------------------
1) Work life balance = 9hrs shift / 7hr 50 mins login/1hr 10 mins break.
_____________________
2) carrier growth= Excellent Brand Value, Respected organisation, make su... Read More Dislikes: Natty ( Natasha )( vertical head)+ Salma ( SSL ). Abhishek Garg ( TL ) + Saare HR.
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Likes: BA HR first will not tell you in which vertical or role u r hired for. After you join, the training would be like you are preparing for board exams and U hv to score 80% above. You will again feel that u r back in school... or i shld say schools are much better. Parul the trainer was so energetic that she took breaks and can be late... Read More Dislikes: They have a bad roster management team, who doesn't know what roster they are issuing for employees every month. every week u will have different shifts, sometimes u hv to work 6 days in a week continuously. You will have no option rather than to check with your colleagues for swap option. In BA every department have a different att... Read More
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
View all detailed British Airways employee reviews
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View AllTop Mentions in British Airways Reviews
230 reviews found
Sort By: Popular
Likes: Staff travel that's all but for that also u hv to struggle as that totally depends on load. No preference given Dislikes: Alot of dislikes. No respect. ABMs and BMs are not aware of your work personally & even if they know u r a good worker, they will still believe the lies of ur TM. Shame as they don't provide work life balance. No appraisals, deduct incentives. If u need an emergency leave, ur allowance gets deducted. Really a struggle if the person i... Read More
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Likes: The complaint has given me ample amount of opportunities and promotions. I enjoy working with British Airways. Even during CORONA time we were timely paid and no one was sacked which is quiet appreciating. Dislikes: Nothing
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Likes: Based on user ratings: Salary, Skill development, Job security, Promotions, Work satisfaction, Company culture Dislikes:
British Airways Interview Questions
Likes: Dislikes: Based on user ratings: Salary, Skill development, Job security, Promotions, Work satisfaction, Company culture, Work-life balance
Latest British Airways Employee Reviews
View AllLikes: Based on user ratings: Work-life balance Dislikes: Based on user ratings: Salary, Skill development, Job security, Promotions, Work satisfaction, Company culture
Read British Airways Reviews based on designations
Likes: Dislikes: Based on user ratings: Skill development, Job security, Promotions, Work satisfaction, Company culture, Work-life balance
Likes: The benefits which company provides Dislikes: Leave policy, not getting respect for the work from BM and ABM and quality team is so pathetic 
You are reading trusted reviews. Keep reading to find out more about British Airways.
Likes: Based on user ratings: Salary, Skill development, Job security, Promotions, Work satisfaction, Company culture, Work-life balance Dislikes:
Likes: It's office design Dislikes: Everything
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Likes: Brand but the software you use will not be beneficial for job skill in other company Dislikes: Job security is bad . Managers are not leaders they are owners of company if u have problem and complain to abm so it will backfire and they will come for u
Likes: Perks and Benefits Dislikes: Nothing as such
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Likes: I didn’t like anything about this company. Dislikes: No comments
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Likes: Flexibility of leaves and time of request's as well as the overall time off system. Dislikes: Nothing specific
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Likes: Salary gets credited on time.
Provides both side cabs or transport allowance for self commute. Dislikes: Sluggish management
Internal politics and groupism
Inexperienced higher management
Old age thought process and management strategy, despite being an aviation
Tools/platform is outdated
No work life balance
No benefits for male staff in terms of paternity leave (14 days)
Work Details
Work policy: 3 days/week from office
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Likes: Absolutely nothing , they would charge you for the privilege to work if they could.
If it was not the fact that slavery is abolished , they would put chains and force you to work 24/7.
They do not understand what sickness means , what family means , what personal life means. Dislikes: I would have to write a whole book and the comparison with East India company would not end. You may be dying but they would say work until you are dead. Business comes first.
Likes: Quality team is helpfull, company policies are good, they pay on time and trying to give help with many authorisation Dislikes: Leadership team is very poor, female tls amd abm just treat you like their under lyings and not colleagues though they dont abuse use such words to humiliate you where you really feel like wanto quit job right away theyvtake everything personally
Likes: Only few activities like diwali celebration and holi celebration was good but for that also u have to utilise your break to enjoy no extra breaks Dislikes: The management has created stupid policies, very poor management.
Even if u r performing well, if u are not well and took sick leave they wil scold you and u will also not be getting any approve leave in the furture. Rubbish!
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Likes: Working environment. Diversity and inclusivity. Dislikes: Leave policy is bad. For sick leave you have to take approval 3 days prior with an appointment letter.
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Likes: Perks of receiving the discount flights is the only benefit you may receive here Dislikes: Management is unable to provide the environment in which the employees can feel empowered. Promotions are being done as favoritism thrives here. The promotions done are the people who lack most of the skills required.
No work life balance, asks employees to provide services to the customer in a very harsh work environment with microm... Read More
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Likes: Salary comes on time. Dislikes: Training is poor.
Floor support is also very poor.
Less salary more expectations.
Leaves issues.
Work Details
Work timings: Strict Timings
Top trending discussions
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Daily Office Life
2w
a digital marketer
Showed My Office Tantrums to My Husband
Last night, I came home feelin... read more
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People also ask about British Airways
Is British Airways a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 2.9 out of 5 from over 230 employee reviews, it's clear that most employees have a below average experience working at British Airways.
Job Security holds the highest rating at 3.2, while work satisfaction is rated the lowest amongst all factors at 2.7.
Read reviews about
job security
and
on AmbitionBox.
How does British Airways’s employee rating compare to the industry average?
British Airways's employee rating of 2.9 out of 5 is below the industry average of 3.8 out of 5 for companies within the Aviation sector. This rating suggests that British Airways faces some challenges in employee satisfaction compared to its industry peers. It indicates that while British Airways performs relatively well, there may be specific areas where improvements could be made to better align with or exceed the industry standard.
Does British Airways pay their employees well?
According to AmbitionBox reviews, British Airways employees rate their salary and benefits at 3.0 out of 5, based on 230 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about British Airways salaries
here
and to read reviews specifically about salary and benefits at British Airways,
click here
.
How is the work culture at British Airways?
Work culture at British Airways is rated 2.8 out of 5 by 230 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction. To read reviews specifically about work culture at British Airways,
click here
.
How is the job security at British Airways?
Based on 230 reviews on AmbitionBox, British Airways employees rate job security at 3.2 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at British Airways. To read reviews about job security at British Airways,
click here
.
Is work from home available at British Airways?
According to 41 AmbitionBox reviews, British Airways does not currently offer any work-from-home options. All employees work from the office, reflecting a fully on-site work arrangement. To read reviews specifically about work-life balance,
click here.
British Airways Reviews by Locations
By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.
AmbitionBox has 230 British Airways reviews submitted by British Airways employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if British Airways is the right company for you. 79% of employees reported the w...British Airways Salaries in India
| Service Advisor 366 salaries |   Unlock₹2.5 L/yr - ₹6.5 L/yr |
| Customer Service Executive 36 salaries | Unlock ₹2.4 L/yr - ₹6.6 L/yr |
| Senior Service Advisor 26 salaries | Unlock ₹3.1 L/yr - ₹7.2 L/yr |
| Team Manager 21 salaries | Unlock ₹7 L/yr - ₹12.8 L/yr |
| Shift Supervisor 21 salaries | Unlock ₹5 L/yr - ₹8.9 L/yr |
Employee Benefits at British Airways
Office cab/shuttle
22 total responses
Health insurance
16 total responses
Office gym
7 total responses
Job/Soft skill training
15 total responses
Compare British Airways with
InterGlobe Aviation
3.5
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3.5
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3.6
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4.6
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