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Citizens Alliance

3.7

based on 82 Reviews

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Citizens Alliance "Salary" Reviews

Updated 14 Jun, 2025

Top Mentions in Citizens Alliance Reviews

Senior Management (16)

Salary (16)

Work Environment (11)

Leave Policy (7)

Job Security (6)

Work Life Balance (4)

16 reviews found

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Junior Executive in Kolkata

Full Time

Content Management (Print / Online / Electronic) Department

3.0

updated on 14 Jun 2025

Likes

Sumit Dutta, he is the best trainer in CAPL. He trained us very well and explained things very well.

Dislikes

TL behaviour is very rude, also managers. There are some new TLs, I would say they don't deserve to be TLs.You can't become a good TL just by clearing IJP. Besides, the management system is very bad which I didn't like at all.The salary is very low.I have also seen that old employees who have worked for 2 years have not received any salary increment.Besides, after we hit the floor, we are told to forget everything we learned in training.This company has two buildings, one is Millennium City and the other is Genesis. These two buildings have two different rules, which I don't like at all.Quality analysts who audit calls make up their own rules.Sometimes QC give away fatal for without no reason. The condition of the girls' bathroom at the Genesis Building is very poor.There are only two washrooms and there is no ventilation inside the washrooms so the nasty fumes cannot escape.Sometimes there are long lines because there are only two bathrooms, which wastes a lot of time on our bathroom breaks.When we went to tell TL about this problem, our TL said we took too many breaks.This problem has been going on for a long time and there is no solution to this problem....Read More

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Junior Executive in Kolkata

Full Time

Operations, Maintenance & Support Department

4.0

updated on 16 Oct 2023

Likes

I'm very happy to be an employee of CAPL. The seniors and TL & QC in the office are very helpful. The environment of the office is very good so it's nice to work and there no salary issue.

Dislikes

Nothing

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Executive in Kolkata

Full Time

Business Process Quality Department

4.0

updated on 16 Oct 2023

Likes

All the seniors are super helpful and the culture of the office are very good and professional.I have learnt a lot after joining this company.

Dislikes

Office lift and salary structure is not clear.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Junior Executive in Kolkata

Full Time

Operations Department

3.0

updated on 17 Oct 2023

Likes

For Government Holidays like working at Citizens Alliance.

Dislikes

Not enough salary amount.

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Read Citizens Alliance Reviews based on designations

Junior Executive in Kolkata

Full Time

Business Department

4.0

updated on 16 Oct 2023

Likes

Good atmosphere and supportive TL and QC

Dislikes

Salary structure about CTC

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Customer Care Executive in Kolkata

Full Time

Customer Success Department

5.0

updated on 08 Sep 2024

Likes

There are too much week off facilities over here.

Dislikes

There is no appresal or promotion, no salary hike and no job security....any one can be lost their job at any time.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

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Junior Executive in Kolkata

Full Time

Operations Department

5.0

updated on 18 Oct 2023

Likes

Salary on time.

Dislikes

There is actually nothing to say.

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Team Lead in Kolkata

Full Time

Operations Department

1.0

updated on 16 Nov 2023

Likes

Only salary comes timely on 7th of every month.

Dislikes

The management system is too bad & There is no job security. They have got out the employees without any valid reason along with no proof. They have sacked me from my job saying the agents says I have behaviour issue where the agents says another, they don't have any problem with me. The management system is too bad & not co-operative at all. I am suggesting no for the company....Read More

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Junior Executive in Kolkata

Full Time

Operations Support Department

5.0

updated on 17 Oct 2023

Likes

Targetless and tension-free

Dislikes

Salary increments

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Junior Executive in Kolkata

Full Time

Operations Support Department

4.0

updated on 16 Oct 2023

Likes

Capl Company allow their employees to make mistakes, figure things out, to get good at things, and solve problems without breaking their spirit and drive. This Company reward and celebrate successes while encouraging their employees to stretch their skills and their capabilities. And the best part is the Behaviour and kindness of our Best of Best Manager Mriganka Da and Raj Da..🥰❤️...Read More

Dislikes

Low Salary 🥺

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Labourer in Kolkata

Full Time

Labour Department

1.0

updated on 19 Sep 2023

Likes

Do not believe any of the paid reviews. Citizens Alliance Pvt. Ltd or CAPL as they call it, is the ideal place if you are considering a career suicide. The ignorant top management and the even more disastrous HR department. They have no regard for company culture, employee welfare or at least safety. Fear, fear, fear: I really liked how the managerial faces resort to threat, fear, and intimidation to make employees 'remain in line'. Amazing Pay: People with zero work experience will get near about 1 lakh in hand while experienced employees will be dog tired on their attempt to justify their skills and experience.

Dislikes

List too long. Stalking: Zero safety for female employees. Your manager might even stalk you to the coffee room. Espionage: Certain people are designated to spy on your every move and conversation to twist and distort the truth to the manager. Scam: You will be called consultants but 98% of the time you will be tasked with how to bring more money from the Government....Read More

Work Details

Work days: Monday to Saturday (Strict Timings)

Zonal Head in Bangalore / Bengaluru

Skill development Department

4.0

updated on 14 Mar 2018

Likes

Good platform to learn, energetic team, top management is young and inexperienced. Inexperienced top management works as a spoiler over all positives. Prolong delays in salary payment.

Dislikes

Inexperienced top management and prolong delay in salary. Decision making is slow and dicy.

Work Details

all elements of skill development

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Consultant and mobilizations in Akola

Mobilization Department

5.0

updated on 15 Apr 2018

Likes

Nice team. They give training regarding job. Job Also nice . They give salary on time. Nice work. Experience with CITIZENS ALLIANCE. Thanks.

Dislikes

Any claim like traveling, food , expenses of official work not clear on time. It is dislike me.

Work Details

Nice work. Exciting to me. I motivated from the work.

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within Country.

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Jobs at Citizens Alliance

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Citizens Alliance - Social Media Marketing Specialist (3-5 yrs)

3 - 5 Yrs

Not Disclosed

Citizens Alliance - Research Lead (7-8 yrs)

7 - 8 Yrs

Not Disclosed

HQ - Noida, India

501-1k Employees

Citizens Alliance Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 16 Citizens Alliance reviews submitted by Citizens Alliance employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Citizens Alliance is the right company for you. 91% of employees reported ...

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Citizens Alliance Salaries in India

Junior Executive 26 salaries	Unlock ₹1.2 L/yr - ₹2.2 L/yr
Quality Analyst 13 salaries	Unlock ₹1.7 L/yr - ₹3.5 L/yr
Team Lead 8 salaries	Unlock ₹1.8 L/yr - ₹3.2 L/yr
Executive 8 salaries	Unlock ₹1.2 L/yr - ₹1.9 L/yr
Data Analyst 8 salaries	Unlock ₹3.1 L/yr - ₹6 L/yr