Citizens Alliance Quality Analyst salaries in India (Updated 2025)

Likes

Sumit Dutta, he is the best trainer in CAPL. He trained us very well and explained things very well.

Dislikes

...ring IJP. Besides, the management system is very bad which I didn't like at all.The salary is very low.I have also seen that old employees who have worked for 2 years have not received any salary increment.Besides, after we hit the floor, we are told to forget everything we learned in training.This company has two buildings, one is Millennium City and the other is Genesis. These two buildings have two different rules, which I don't like at all.Quality analysts who audit calls make up their own rules.Sometimes QC give away fatal for without no reason. The condition of the girls' bathroom at the Genesis Building is very poor.There are only two washrooms and there is no ventilation inside the washrooms so the nasty fumes cannot escape.Sometimes there are long lines because there are only two bathrooms, which wastes a lot of time on our bathroom breaks.When we went to tell TL about this problem, our TL said we took too many breaks.This problem has been going on for a long time and there is no solution to this problem.

Likes

Only salary comes timely on 7th of every month.

Dislikes

The management system is too bad & There is no job security. They have got out the employees without any valid reason along with no proof. They have sacked me from my job saying the agents says I have behaviour issue where the agents says another, they don't have any problem with me. The management system is too bad & not co-operative at all. I am suggesting no for the company.

Likes

Capl Company allow their employees to make mistakes, figure things out, to get good at things, and solve problems without breaking their spirit and drive. This Company reward and celebrate successes while encouraging their employees to stretch their skills and their capabilities. And the best part is the Behaviour and kindness of our Best of Best Manager Mriganka Da and Raj Da..🥰❤️

Dislikes

Low Salary 🥺

Likes

...s resort to threat, fear, and intimidation to make employees 'remain in line'. Amazing Pay: People with zero work experience will get near about 1 lakh in hand while experienced employees will be dog tired on their attempt to justify their skills and experience.

Dislikes

List too long. Stalking: Zero safety for female employees. Your manager might even stalk you to the coffee room. Espionage: Certain people are designated to spy on your every move and conversation to twist and distort the truth to the manager. Scam: You will be called consultants but 98% of the time you will be tasked with how to bring more money from the Government.

Likes

...experienced. Inexperienced top management works as a spoiler over all positives. Prolong delays in salary payment.

Dislikes

Inexperienced top management and prolong delay in salary. Decision making is slow and dicy.