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Hapag-Lloyd

3.9

based on 652 Reviews

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Hapag-Lloyd Customer Service Coordinator Thane Reviews

Updated 19 Dec, 2024

Category Ratings

4.0

Work Satisfaction

3.9

Work-Life Balance

3.9

Skill Development

3.8

Job Security

3.6

Company Culture

3.6

Salary

3.1

Promotions

What employees say about Hapag-Lloyd?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Friday

79% employees reported

Flexible timing

38% employees reported

No travel

58% employees reported

View more detailed insights

Gender based rating

3.7

Rated by Women

8 reviews

3.8

Rated by Men

9 reviews

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Top Mentions in Hapag-Lloyd Customer Service Coordinator Thane Reviews

18 reviews found

Sort By: Popular

Customer Service Coordinator in Thane

Full Time

Other Department

5.0

updated on 25 May 2024

Likes

Company Culture

Dislikes

Nothing to dislike

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Customer Service Coordinator in Thane

Full Time

Customer service Department

3.0

updated on 29 Jul 2023

Likes

1. Hybrid work culture (2 week wfh, next 2 week wfo) 2. Good bonus (Only If company performs well) 3. Decent company for freshers.

Dislikes

1. Appraisal & Promotion (Unless you got connection) 2. Cheap staffs with cheap mindset, less knowledge about work even after grinding years in it. 3. Company Bus service is overcrowded and lacks discipline among employees. 4. Company's cab service too suffers from mismanagement. 5. Office location too far, no affordable transport alternatives. 6. Fixed canteen deduction monthly, irrespective of consumption....Read More

Work Details

Work policy: 2 week Wfh, next 2 week wfo

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Service Coordinator in Thane

Full Time

Operations Support Department

3.0

updated on 09 Jan 2024

Likes

Hybrid policy.

Dislikes

Some teams and TLs are very toxic and toxic work environment. No growth in salary.They don't give Rating

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Customer Service Coordinator in Thane

Full Time

Back Office Department

5.0

updated on 19 Oct 2023

Likes

Best place to work...

Dislikes

Salary structure is highly disappointing

Work Details

Work policy: 2 days/week from office

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Read Hapag-Lloyd Reviews based on similar designations

Customer Service Coordinator in Thane

Full Time

Operations Department

5.0

updated on 27 Jul 2023

Likes

Secured job , work culture is good,

Dislikes

Processes and kra affects rating point but over all happy and healthy management

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Service Coordinator in Thane

Full Time

Voice / Blended Department

2.0

updated on 08 Feb 2023

Likes

Hapaglloyd is well reputed industry but as working for the back office in Mumbai I have faced many issues including politics , poor management, no morality among TL and manager, i think hapaglloyd AG should look after their practices going on in Mumbai office.

Dislikes

Hapaglloyd is globally known for its better services but the mumbai back office are having worst TL and managers and doing worst practices that will lead company lose their reputation in industry.

Work Details

Work policy: 2 week work from home and 2 week work from office

Work timings: Strict Timings

You are reading trusted reviews. Keep reading to find out more about Hapag-Lloyd.

Customer Service Coordinator in Thane

Full Time

Coordinator Customer Service Department

4.0

updated on 14 Dec 2023

Likes

Bonuses, Pick & drop facilities for women, Women Encouragement

Dislikes

Men gets Demotivate easily, too much office politics, No travelling facilities for Men

Work Details

Work policy: 2 Weeks WFH / 2 Weeks WFO from office

Work days: Monday to Friday (Strict Timings)

Customer Service Coordinator in Thane

Full Time

Customer Success Department

5.0

updated on 06 Mar 2023

Likes

Logistics can be demanding, yet it offers a rewarding work environment that highlights both teamwork and community.

Dislikes

Nothing as such

Work Details

Work policy: 2 week office/2 week home from office

Work days: Monday to Friday (Flexible Timings)

Customer Service Coordinator in Thane

Full Time

Accounting & Taxation Department

5.0

updated on 29 Sep 2023

Likes

Monthly Activity Bonus Motivation

Dislikes

All is good

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Customer Service Coordinator in Thane

Full Time

Customer service cordinator Department

5.0

updated on 12 May 2023

Likes

There culture

Dislikes

Nothing all good

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Coordinator in Thane

Non Voice Department

4.0

updated on 17 Apr 2022

Likes

Hapag-Lloyd environment is best and it doesn't has much pressure of work. Bonus and employees care is at first point.

Dislikes

Salary & increment is too less.

Work Details

It's good.

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Coordinator in Thane

Coordinator customer service Department

5.0

updated on 08 Sep 2021

Likes

Job security is excellent and good environment

Dislikes

Salary growth is slow

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Customer Service Coordinator in Thane

Port & Maritime Operations Department

5.0

updated on 25 Aug 2019

Likes

Best for Fresher. If you are a fresher then don't go for high salary Just go for the opportunity which will help you in future.

Dislikes

Everything is fine

Work Details

I loved my work with hapag for 3 years and I wish I get a better opportunity again then I will surely rejoin .

Work days: Rotational Shift (Strict Timings)

Customer Service Coordinator in Thane

Import & Export Department

4.0

updated on 01 Apr 2019

Likes

You will see teamwork in Hapag Lloyd. Everyone is supporting to the given task.

Dislikes

Salary growth is really disappointing

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Customer Service Coordinator in Thane

Banking Operations Department

4.0

updated on 25 May 2018

Likes

Every team work with a good team spirit

Dislikes

Food is not good

Work Details

Working with Hapag Lloyd was the most beautify memories in my life

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Top trending discussions

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Personal Finance

a sales executive

Net worth 30cr

I have a high-paying job, solid investments, and I’ve been quietly compounding for years. But I live... read more

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HQ - Hamburg, Germany

IT Services & Consulting

1k-5k Employees (India)

Urban Transport

People also ask about Hapag-Lloyd, Thane Customer Service Coordinator s

Is Hapag-Lloyd, Thane a good place to work for Customer Service Coordinator s?

The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.7 out of 5 from over 18 employee reviews, it's clear that most customer service coordinator s have an average experience working at Hapag-Lloyd, Thane. Work Satisfaction holds the highest rating at 4.0, while career growth is rated the lowest amongst all factors at 3.1.

Does Hapag-Lloyd, Thane pay their Customer Service Coordinator s well?

According to AmbitionBox reviews, Hapag-Lloyd, Thane customer service coordinator s rate their salary and benefits at 3.6 out of 5, based on 18 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Hapag-Lloyd, Thane's customer service coordinator s salaries here and to read reviews specifically about salary and benefits at Hapag-Lloyd, Thane for customer service coordinator s, click here .

How is the work culture at Hapag-Lloyd, Thane for Customer Service Coordinator s?

Work culture at Hapag-Lloyd, Thane for customer service coordinator s is rated 3.6 out of 5 by 18 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.

How is the job security at Hapag-Lloyd, Thane for Customer Service Coordinator s?

Based on 18 reviews on AmbitionBox, Hapag-Lloyd, Thane's customer service coordinator s rate job security at 3.8 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Hapag-Lloyd, Thane.

Hapag-Lloyd Customer Service Coordinator Reviews by Locations

Hapag-Lloyd Thane Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 18 Hapag-Lloyd reviews submitted by Hapag-Lloyd employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Hapag-Lloyd is the right company for you. 79% of employees reported the working days a...