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Holiday Inn

3.9

based on 561 Reviews

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Holiday Inn Guest Service Associate Reviews

Updated 30 Jan, 2025

Category Ratings

4.0

Company Culture

4.0

Job Security

3.9

Skill Development

3.6

Salary

3.6

Promotions

3.5

Work-Life Balance

3.4

Work Satisfaction

What employees say about Holiday Inn?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

80% employees reported

Flexible timing

75% employees reported

No travel

57% employees reported

View more detailed insights

Gender based rating

3.4

Rated by Women

9 reviews

4.0

Rated by Men

25 reviews

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Top Mentions in Holiday Inn Guest Service Associate Reviews

40 reviews found

Sort By: Popular

Guest Service Associate in Mumbai

Food & Beverage Department

1.0

updated on 16 Dec 2021

Likes

Nothing

Dislikes

This is the WORST PLACE TO WORK. THESE PEOPLE ESPECIALLY MUKTA KHANNA THINKS SHE CAN RUIN CAREERS. CHEAP PEOPLE. HR MANAGER HARASSING LADY EMPLOYEES. AND THAT LADY MUKTA KHANNA HELPS HIM. NO SALARY POVERTY PLACE TO WORK

Work Details

Worst

Work timings: Strict Timings

Guest Service Associate in Hyderabad / Secunderabad

Full Time

Housekeeping & Laundry Department

5.0

updated on 19 Apr 2024

Likes

Holiday Inn Express is like a family , I felt very happy to be a member of this family. I have learned many things in this hotel as a GSA,I learned many different cleaning techniques and knowledge.Working at Holiday Inn Express Hotel has been very useful for my career and all departments helped me a lot every day I worked

Dislikes

I didn't find anything that disappointed me

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Guest Service Associate in Kochi

Full Time

Events & Banquet Department

1.0

updated on 09 Jul 2023

Likes

Nothng

Dislikes

Not a good property to work

Work Details

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City.

Read Holiday Inn Guest Service Associate Reviews based on locations

Guest Service Associate in New Delhi

Full Time

Service Delivery Department

5.0

updated on 27 Oct 2023

Likes

Grat work plc ,

Dislikes

Nothing

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about Holiday Inn.

Guest Service Associate in Chandigarh

Full Time

F&b service Department

5.0

updated on 03 Mar 2020

Likes

Very nice place and coprative be staff clean hotel

Dislikes

Nothing

Work Details

Handling of guest and satisfied all guest

Work timings: Strict Timings

Work related travel: This is a desk job.

Guest Service Associate in Pune

Full Time

Front office Department

5.0

updated on 27 Mar 2021

Likes

The way they take care of the employee.

Work Details

It was awesome. I had a great experience.

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Guest Service Associate in Bangalore / Bengaluru

Full Time

Operations Department

1.0

updated on 05 Jan 2023

Likes

Quite learning environment Shift hours exceeded average shift timing was 15 hours

Dislikes

Slavery system type ideology as we hv to work more than our daily limit hours.Average shift 14 hours per day

Work Details

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City.

Guest Service Associate in New Delhi

Full Time

F&B Service Department

1.0

updated on 15 Jan 2019

Likes

Totally time waste with holiday inn

Dislikes

Not coordination with staff too much work pressure

Work Details

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City.

Guest Service Associate in Aerocity

Full Time

F&B Service Department

5.0

updated on 17 Oct 2023

Likes

My overall experience is good

Dislikes

No Comments

Work Details

Work days: Rotational Shift (Flexible Timings)

Guest Service Associate in Dubai

front office Department

5.0

updated on 27 Feb 2020

Likes

My team was good enough and helping other to complete our daily tasks

Dislikes

i dont have any dislike expect the staff we dont have enough staff

Work Details

i loved it so much

Work timings: Flexible Timings

Work related travel: This is a desk job.

we do have a staff partys every year

Guest Service Associate in Mumbai

F&B Service Department

2.0

updated on 09 May 2021

Likes

Good work environment and culture. Teammates are supportive and the management is transparent. There is a huge cafeteria and gaming arcade for chilling. Company policies are good, appraisals are fair and they give good salary hike and bonus

Dislikes

Guest Service Associate in Sakinaka Mumbai 400072

Food & Beverage Service Department

5.0

updated on 02 Feb 2022

Likes

I learned more & enjoy got experience also thank you so much

Dislikes

Nothing

Work Details

Very good👍

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves International Travel.

Enjoying with staff & manager

Guest Service Associate in Gurgaon / Gurugram

Front Office & Guest Services Department

5.0

updated on 08 Aug 2020

Likes

How to prevent self from getting infecred during covid19 situation through online training it was needful and important.

Dislikes

Work culture and the environment in work place its really something.

Work Details

Very nice

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Guest Service Associate in Ahmedabad

Food & Beverage Service Department

4.0

updated on 10 Jan 2021

Likes

Interacting with guests as they were the ones to complete our family's absence

Dislikes

Being from North East you get the feeling from colleagues they make you feel you aren't from same country

Work Details

Work timings: Flexible Timings

Guest Service Associate in Jaipur

Front Office Department

5.0

updated on 18 Jul 2020

Likes

Supporting with leave without pay

Dislikes

Overall good experience

Work Details

Excellent... and learnt a lot of things

Work days: Rotational Shift (Flexible Timings)

Top trending discussions

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Day to Day Office

6d (edited)

a deputy manager

50 Upvotes & I'll Quit My Job!

**Update** You guys really did it. Guess I’m unemployed now 😅 Next goal: 150 up... read more

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HQ - Memphis, Buckinghamshire, United States (USA)

Hospitality

1k-5k Employees (India)

People also ask about Holiday Inn's Guest Service Associates

Is Holiday Inn a good place to work for Guest Service Associates?

The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.9 out of 5 from over 40 employee reviews, it's clear that most guest service associates have an average experience working at Holiday Inn. Company culture holds the highest rating at 4.0, while work satisfaction is rated the lowest amongst all factors at 3.4.

Does Holiday Inn pay their Guest Service Associates well?

According to AmbitionBox reviews, Holiday Inn guest service associates rate their salary and benefits at 3.6 out of 5, based on 40 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Holiday Inn's guest service associates salaries here and to read reviews specifically about salary and benefits at Holiday Inn for guest service associates, click here .

How is the work culture at Holiday Inn for Guest Service Associates?

Work culture at Holiday Inn for guest service associates is rated 4.0 out of 5 by 40 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at Holiday Inn.

How is the job security at Holiday Inn for Guest Service Associates?

Based on 40 reviews on AmbitionBox, Holiday Inn's guest service associates rate job security at 4.0 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at Holiday Inn, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment.

Holiday Inn Guest Service Associate Reviews by Locations

Holiday Inn Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 40 Holiday Inn reviews submitted by Holiday Inn employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Holiday Inn is the right company for you. 80% of employees reported the working days a...