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InterGlobe Enterprises

3.7

based on 76 Reviews

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InterGlobe Enterprises Customer Service Executive Reviews

Updated 25 Nov, 2023

Category Ratings

4.4

Job Security

4.1

Company Culture

3.8

Salary

3.7

Work Satisfaction

3.6

Skill Development

3.6

Promotions

3.4

Work-Life Balance

What employees say about InterGlobe Enterprises?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

86% employees reported

Flexible timing

88% employees reported

No travel

57% employees reported

View more detailed insights

Gender based rating

4.2

Rated by Women

3 reviews

4.0

Rated by Men

5 reviews

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9 reviews found

Sort By: Popular

Customer Service Executive in New Delhi

AOCS Ground staff Department

3.0

updated on 20 Apr 2022

Likes

Job security, That's it, nothing else. That too because they are always in need of staff because experienced ones are always leaving.

Dislikes

Well there is a lot of politics, but that's common nowadays. Salary is decent but they make you work way more than that. Timing is a big issue as sometimes you will have to work for 15 hours straight. And no-one even acknowledges you for that. You will be told to extend shift every now and then. And saying no means you are in their bad graces and you don't want that unless you want to be a target. If there comes a complaint against you, no-one is going to believe your scenario, because for them, customer is always right. Career growth is directly proportional to your compatibility with your seniors. So if you are in dire need of money, please go ahead and join, because as i said before, salary is decent. But if you have other options, my advice will be to look for those other options....Read More

Work Details

Job is very boring to be fair, same allocations and same work. You will be bored eventually. They do take training sessions from time to time, but change of allocations can only be done by manager's approval, and for that you need

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Executive in Pune

Full Time

Customer service executive Department

4.0

updated on 10 May 2021

Likes

Job is secured during pandemic as well,work culture is great secularism, management is good, standard operating procedures are defined,overall good experience

Dislikes

Salary structure for the Aocs staff that customer service and security should be incremented,not at all happy with the salary as it doesn't allow one person to meet both the ends of the family🙏

Work Details

Work life during pandemic is not so great as we are frontline team and working at risk, keeping this in mind company should think about staff salary structure 🙏

Work timings: Flexible Timings

Work related travel: This job involves Travel Within Country.

Staff travel leisure

Customer Service Executive in New Delhi

Full Time

Business Process Quality Department

5.0

updated on 12 Sep 2021

Likes

Job security , allowances and perks

Work Details

Work timings: Flexible Timings

Unlimited flight ticket

Customer Service Executive in Guwahati

Full Time

Customer Success Department

4.0

updated on 25 Nov 2023

Likes

Secure career

Dislikes

Customer centric not staff centric

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Service Executive in Hyderabad / Secunderabad

Cust Department

5.0

updated on 28 Sep 2021

Likes

Nil complaints I have with indigo.

Dislikes

Nil complaints I have with organization

Work Details

Nil

Learning, Work Environment, Salary and job security

Dislikes

Work-life balance

Work Details

It was very exciting working in IGT.

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Top trending discussions

View All

Day to Day Office

1w (edited)

a deputy manager

50 Upvotes & I'll Quit My Job!

**Update** You guys really did it. Guess I’m unemployed now 😅 Next goal: 150 up... read more

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HQ - Gurgaon/Gurugram, Haryana, India

Aviation

201-500 Employees (India)

People also ask about InterGlobe Enterprises's Customer Service Executives

Is InterGlobe Enterprises a good place to work for Customer Service Executives?

The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.2 out of 5 from over 9 employee reviews, it's clear that most customer service executives have a positive experience working at InterGlobe Enterprises. Job Security holds the highest rating at 4.4, while work-life balance is rated the lowest amongst all factors at 3.4.

Does InterGlobe Enterprises pay their Customer Service Executives well?

According to AmbitionBox reviews, InterGlobe Enterprises customer service executives rate their salary and benefits at 3.8 out of 5, based on 9 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about InterGlobe Enterprises's customer service executives salaries here .

How is the work culture at InterGlobe Enterprises for Customer Service Executives?

Work culture at InterGlobe Enterprises for customer service executives is rated 4.1 out of 5 by 9 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at InterGlobe Enterprises.

How is the job security at InterGlobe Enterprises for Customer Service Executives?

Based on 9 reviews on AmbitionBox, InterGlobe Enterprises's customer service executives rate job security at 4.4 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at InterGlobe Enterprises, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment.

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 9 InterGlobe Enterprises reviews submitted by InterGlobe Enterprises employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if InterGlobe Enterprises is the right company for you. 86% of emplo...