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Jet Airways

4.6

based on 1.1k Reviews

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Jet Airways Senior Customer Service Associate Reviews

Updated 30 Jun, 2023

Category Ratings

4.1

Skill Development

4.0

Company Culture

4.0

Work-Life Balance

4.0

Work Satisfaction

3.9

Salary

3.2

Promotions

2.3

Job Security

What employees say about Jet Airways?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

87% employees reported

Flexible timing

78% employees reported

Within country

50% employees reported

View more detailed insights

Gender based rating

4.0

Rated by Women

3 reviews

4.5

Rated by Men

4 reviews

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Top Mentions in Jet Airways Senior Customer Service Associate Reviews

9 reviews found

Sort By: Popular

Senior Customer Service Associate in Kolkata

Full Time

Flight & Airport Operations Department

4.0

updated on 21 Apr 2022

Likes

Overall it was nice experience to work with Jet Airways

Dislikes

Lot of politics. There was no salary hikes.

Work Details

It was a challenging job. Learnt a lot from the company.

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Free air tickets

Senior Customer Service Associate in New Delhi

Airport services Department

5.0

updated on 05 Jun 2019

Likes

Working with jet like family. It's been seven years with the company.. I have learned a lot. From domastic to international I have worked with jet.. it's always a learning school for me.. work culture atmosphere people everything is wonderful... I am glad that I am part of this beautiful organization...

Dislikes

Nothing seriously..

Work Details

Work with jet was hectic but interesting same time.. dealing with customers, flight on time performance, leaning from senior, teaching new things to new comers etc etc....

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves International Travel.

Read Jet Airways Senior Customer Service Associate Reviews based on locations

Senior Customer Service Associate in Kolkata

AIRPORT SERVICES Department

5.0

updated on 17 Apr 2019

Likes

To be associated with a brand like JetAirways is an exceptional feeling , it has an excellent work culture and HR policies , periodic trainings are conducted to ensure each and every staffs are on the same page and job ensures that there are adventures on a day to day basis, and its also a good paymaster as per industry standards.

Dislikes

the growth oppurtunity is staggering

Work Details

everyday has new challenges ,

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about Jet Airways.

Senior Customer Service Associate

Operations Support Department

5.0

updated on 01 May 2019

Likes

Everything was perfect . Learned a lot from jetairways as a organization even from senior learned everything.

Dislikes

Management responsible for downfall of airline.

Work Details

Taking care of passengers traveling with jetairways from check in till boarding and then from boarding to get the luggage in arrival I worked on every allocation.

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within Country.

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HQ - Mumbai, Maharashtra, India

Aviation

201-500 Employees (India)

Public

People also ask about Jet Airways's Senior Customer Service Associates

Is Jet Airways a good place to work for Senior Customer Service Associates?

The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.1 out of 5 from over 9 employee reviews, it's clear that most senior customer service associates have a positive experience working at Jet Airways. Skill development holds the highest rating at 4.1, while job security is rated the lowest amongst all factors at 2.3. Read reviews about skill development and on AmbitionBox.

Does Jet Airways pay their Senior Customer Service Associates well?

According to AmbitionBox reviews, Jet Airways senior customer service associates rate their salary and benefits at 3.9 out of 5, based on 9 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Jet Airways's senior customer service associates salaries here .

How is the work culture at Jet Airways for Senior Customer Service Associates?

Work culture at Jet Airways for senior customer service associates is rated 4.0 out of 5 by 9 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at Jet Airways.

How is the job security at Jet Airways for Senior Customer Service Associates?

Based on 9 reviews on AmbitionBox, Jet Airways's senior customer service associates rate job security at 2.3 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Jet Airways.

Jet Airways Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 9 Jet Airways reviews submitted by Jet Airways employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Jet Airways is the right company for you. 87% of employees reported the working days at...