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Magnum

3.4

based on 75 Reviews

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Magnum Customer Support Associate Reviews

Updated 1 Sep, 2024

Category Ratings

2.8

Job Security

2.8

Skill Development

2.4

Company Culture

2.0

Work Satisfaction

1.9

Work-Life Balance

1.9

Promotions

1.6

Salary

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4 reviews found

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Customer Support Associate in Jabalpur

Full Time

Voice / Blended Department

3.0

updated on 18 Jun 2024

Likes

It's night shift , because the work load is less at night

Dislikes

{Magnum's H.R.} I told her to give me the night shift because I have to attend my lecture at the university and my timing is 12:00pm-04:00pm when the mid shift is going on so i am unable to login at that time soo they told me it's not possible , so I have to give the resign

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Support Associate in Jabalpur

Full Time

Operations Support Department

1.0

updated on 01 Sep 2024

Likes

Dislikes

Low class staff Not support So poor

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Support Associate in Bhopal

Full Time

Operations Department

3.0

updated on 16 Sep 2023

Likes

Supporting team members

Dislikes

Doesn't even allow me to take proper breaks and keeps shouting to take calls. Even if someone has any problem, it is difficult to get time off from the office.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

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People also ask about Magnum's Customer Support Associates

Is Magnum a good place to work for Customer Support Associates?

The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 2.3 out of 5 from over 4 employee reviews, it's clear that most customer support associates have a below average experience working at Magnum. Job Security holds the highest rating at 2.8, while salary & benefits is rated the lowest amongst all factors at 1.6.

Does Magnum pay their Customer Support Associates well?

According to AmbitionBox reviews, Magnum customer support associates rate their salary and benefits at 1.6 out of 5, based on 4 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Magnum's customer support associates salaries here .

How is the work culture at Magnum for Customer Support Associates?

Work culture at Magnum for customer support associates is rated 2.4 out of 5 by 4 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction.

How is the job security at Magnum for Customer Support Associates?

Based on 4 reviews on AmbitionBox, Magnum's customer support associates rate job security at 2.8 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Magnum.

Magnum Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 4 Magnum reviews submitted by Magnum employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Magnum is the right company for you.