MoEngage Senior Solution Engineer Reviews

Likes

Supportive Manager: My immediate manager is highly supportive, and creates a positive work environment. Strong Team Camaraderie: My teammates are excellent to work with. We have built strong bond and enjoy spending time together both professionally and socially.

Dislikes

Lack of Leadership Support: The head of Solutions Engineering does not adequetly support or trust his team. He fails to stand by his team during challenging time. Also, I have observed him passing racist comments to teammates publically, which doesn't suits anyone, especially to a person at a higher position in leadership hierarchy.

Work Details

Work policy: 4 days / week from office

Work days: Monday to Friday (Flexible Timings) 

Work related travel: This is a desk job.

Likes

Firstly, I wanted to share some honest feedback regarding my experience at Moengage. Used to truly enjoy working here and felt motivated and value but things have changed significantly and its totally due to behaviour and approach of Head of Solutions.

Dislikes

I wanted to provide some candid feedback regarding Head of Support as his behavior is negatively impacting the work environment and team morale, Below are my concerns: 1. BODY SHAMING: Frequently makes inappropriate comments about employee's appearances in front of others, which is truly unprofessional and demotivating. 2. TWO FACEDBEHAVIOR: Appears supportive and friendly in front of employees but engages in gossip and backbiting behind their backs, creating a toxic atmosphere. 3. UNPROFESSIONAL DEMEANOR: Exhibits behavior reminiscent of stereotypical gossips, which undermines their credibility as a leader. 4. LACK OF MATURITY: Displays immaturity in handling situations and team dynamics, which reflects poorly on the organisation. 5. POOR SENSE OF HUMOR: Attempts at humor often come off as inappropriate or offensive, further alienating the team. 6. LEADERSHIP SHORTCOMINGS: Under his leadership, the solution/support teams are unlikely to grow or achieve success. His approach lacks too much vision for our growth. 7. MICROMANAGEMENT & DISTRUST: Constantly micromanages the team, demonstrating a lack of trust in employee's abilities. I feel that if his individual continues to lead the team, it may result in significant employee dissatisfaction, leading to numerous exits and resignations, ultimately hindering MoEngage's growth....Read More

Work Details

Work days: Monday to Friday (Strict Timings) 

Work related travel: This is a desk job.

Likes

During the initial phases working along with the solutions engineering team was good. The immediate managers are supportive and genuinely cares about the teams growth and well being. The hod is the blocker.

Dislikes

Ineffective and unprofessional HOD. 1. The hod of solutions engineering team struggles to handle pressure, leading to chaotic decision making. 2. Lacks vision and fails to provide clear direction to the team. 3. Frequently makes racist comments, fostering a toxic work environment. 4. The HOD engages in body shaming, making the workplace uncomfortable. 5. Overall it creates a demoralising atmosphere that hampers growth and innovation. 6. The HOD sugarcoats conversations to your face but undermines employees by gossiping behind their backs. Sometimes it feels HOD is bipolar in nature. Would not recommend anyone to join the Solutions team....Read More

Likes

MoEngage was a fun-loving workplace with a great work-life balance, which I am missing in my current org. Apart from that Moengage works on cutting-edge tech stacks which helps employees to shape their careers in a better way. Anniversary celebrations and gifts on different occasions are always there for employees. Overall Moengage presents a very good work culture. Moreover, in the solutions team, everybody is really flexible, especially my manager....Read More

Dislikes

The salary hike is a bit lengthy process and last year they did not give a penny as a hike.

Work Details

Work days: Monday to Friday (Flexible Timings) 

Work related travel: This is a desk job.

Likes

Wonderful company to work for, They take care of their employees very well, with Regular Connect sessions, gifts, goodies hackathons, and Anniversary meet and greets, I am Super amazed with the culture the company possesses,

Dislikes

No permanent WFH, and the Support team director (current) is not good.

Work Details

Work days: Monday to Friday (Flexible Timings) 

Work related travel: This is a desk job.

Likes

Nothing as such

Dislikes

There is a proper politics in the team. Favourite ones are favoured at a next level

Likes

Best place to work

Dislikes

Nothing found so far

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings) 

Work related travel: This is a desk job.