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BCD Travel Support Consultant Interview Questions and Answers

Updated 4 Jan 2025

12 Interview questions

🔥 Asked by recruiter 16 times
A Support Consultant was asked 7mo ago
Q. Tell me about yourself.
Ans. 

I am a dedicated Support Consultant with a passion for helping clients solve problems and improve their experiences with technology.

  • Over 5 years of experience in technical support roles, assisting clients with software and hardware issues.

  • Skilled in troubleshooting and resolving complex technical problems, such as network connectivity issues.

  • Strong communication skills, demonstrated by successfully training client...

A Support Consultant was asked 7mo ago
Q. Why do you want to join BCD Travel?
Ans. 

I want to join BCD Travel for its innovative approach to travel management and commitment to customer satisfaction.

  • BCD Travel is known for its cutting-edge technology solutions, which enhance the travel experience for clients.

  • The company's strong emphasis on sustainability aligns with my personal values and desire to contribute to responsible travel.

  • I admire BCD's commitment to employee development and training, w...

Support Consultant Interview Questions Asked at Other Companies

asked in BCD Travel
Q1. What is your knowledge about the geography related to Sabre Amade ... read more
asked in BCD Travel
Q2. Name any 5 airline name and airport name and capitals name?
asked in BCD Travel
Q3. How many continents are there in the world?
asked in BCD Travel
Q4. 5 Internation airport& different time zone in Europe
asked in BCD Travel
Q5. WHAT ARE CONTINENTS IN THE WORLD?
🔥 Asked by recruiter 2 times
A Support Consultant was asked 7mo ago
Q. Introduce yourself.
Ans. 

I am a dedicated Support Consultant with a passion for problem-solving and enhancing customer experiences through effective communication.

  • Background: I have a degree in Information Technology and over 5 years of experience in customer support roles.

  • Skills: Proficient in troubleshooting software issues, with a track record of resolving 95% of tickets on the first call.

  • Approach: I believe in active listening and emp...

A Support Consultant was asked 7mo ago
Q. What is your knowledge about the geography related to Sabre Amadeus?
Ans. 

I have a strong knowledge of the geography related to Sabre and Amadeus, including key locations and travel routes.

  • Familiar with major cities and airports served by Sabre and Amadeus

  • Knowledge of popular travel routes and connections

  • Understanding of geographical regions covered by Sabre and Amadeus

  • Awareness of key travel destinations and attractions

A Support Consultant was asked 7mo ago
Q. How many time zones are there within the USA?
Ans. 

The USA spans six primary time zones, accommodating its vast geographical area and diverse regions.

  • Eastern Standard Time (EST) - UTC-5, e.g., New York City.

  • Central Standard Time (CST) - UTC-6, e.g., Chicago.

  • Mountain Standard Time (MST) - UTC-7, e.g., Denver.

  • Pacific Standard Time (PST) - UTC-8, e.g., Los Angeles.

  • Alaska Standard Time (AKST) - UTC-9, e.g., Anchorage.

  • Hawaii-Aleutian Standard Time (HAST) - UTC-10, e.g....

A Support Consultant was asked 7mo ago
Q. What are the time zones in the USA?
Ans. 

The USA spans multiple time zones, affecting local time across the country from east to west.

  • Eastern Standard Time (EST) - UTC-5, e.g., New York City.

  • Central Standard Time (CST) - UTC-6, e.g., Chicago.

  • Mountain Standard Time (MST) - UTC-7, e.g., Denver.

  • Pacific Standard Time (PST) - UTC-8, e.g., Los Angeles.

  • Alaska Standard Time (AKST) - UTC-9, e.g., Anchorage.

  • Hawaii-Aleutian Standard Time (HAST) - UTC-10, e.g., Hono...

BCD Travel HR Interview Questions

32 questions and answers

Q. Can you tell me about yourself?
Q. How did you get to know about the company?
Q. Are you okay working in night shift?
A Support Consultant was asked 7mo ago
Q. What is your general knowledge related to facility management?
Ans. 

General knowledge encompasses a wide range of information across various subjects and disciplines.

  • Includes facts about history, geography, science, and culture.

  • Example: Knowing that the capital of France is Paris.

  • Can involve current events and notable figures.

  • Example: Being aware of recent developments in technology.

Are these interview questions helpful?
🔥 Asked by recruiter 2 times
A Support Consultant was asked 7mo ago
Q. How many continents are there in the world?
Ans. 

There are seven continents on Earth: Asia, Africa, North America, South America, Antarctica, Europe, and Australia.

  • Asia is the largest continent, both in size and population.

  • Africa is known for its diverse ecosystems and cultures.

  • North America includes countries like the USA, Canada, and Mexico.

  • South America is famous for the Amazon rainforest and Andes mountains.

  • Antarctica is the least populated continent, covere...

A Support Consultant was asked 7mo ago
Q. Name any 5 airline name and airport name and capitals name?
Ans. 

Some examples of airline names, airport names, and capitals.

  • Airline names: Delta, Emirates, Southwest, Lufthansa, British Airways

  • Airport names: JFK International Airport, Heathrow Airport, Dubai International Airport, Los Angeles International Airport, Frankfurt Airport

  • Capital names: Washington D.C., Abu Dhabi, London, Los Angeles, Berlin

A Support Consultant was asked 7mo ago
Q. 5 Internation airport& different time zone in Europe
Ans. 

Some international airports in Europe with different time zones

  • Heathrow Airport in London, UK (GMT)

  • Charles de Gaulle Airport in Paris, France (CET)

  • Frankfurt Airport in Frankfurt, Germany (CET)

  • Barcelona-El Prat Airport in Barcelona, Spain (CET)

  • Sheremetyevo International Airport in Moscow, Russia (MSK)

BCD Travel Support Consultant Interview Experiences

20 interviews found

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. GDS Commands
  • Q2. Airline Terminals and Airport Codes
Round 2 - Coding Test 

Sabre Commands to Check Availability

Round 3 - Coding Test 

Blocking and Booking Tickets

Round 4 - Coding Test 

Commands to Check Fare rules

Round 5 - Coding Test 

Checking Availability

Round 6 - Coding Test 

Infant and Child title

Round 7 - Technical 

(2 Questions)

  • Q1. About Airport Terminals
  • Q2. About Encode and Decode in GDS
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Information About myself
  • Q2. How did you get to know about the company?
Round 2 - One-on-one 

(2 Questions)

  • Q1. There was one situation based question about timing in USA and India
  • Q2. Are you okay working in night shift?
  • Ans. 

    Yes, I am comfortable working in night shifts as required for the role.

    • I have previous experience working night shifts in a similar role.

    • I am able to adjust my schedule to accommodate night shifts.

    • I understand the importance of being available during non-traditional hours for support roles.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Good overall anyone can try
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Dec 2024. There were 3 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. About your work experience?
Round 2 - Assignment 

Accounts Test about Tax Invoice & vat how to calculate

Round 3 - Case Study 

Invoice you need to go through with vat and tax

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Nov 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. What are the USA time zone ?
  • Q2. How many continents are there in the world ?

Interview Preparation Tips

Interview preparation tips for other job seekers - prepare well about company policies
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. About myself and hobbies
  • Q2. Your strength and weakness
Round 2 - Technical 

(2 Questions)

  • Q1. About travel tourism
  • Q2. General Knowledge
Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Nov 2024. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. How many continents are there in the world?
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Nov 2024. There was 1 interview round.

Round 1 - Group Discussion 

About current affaires

Interview Preparation Tips

Interview preparation tips for other job seekers - know about geographical knowledge

Support Consultant Interview Questions & Answers

user image Harish Babu N

posted on 28 Dec 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Jun 2024. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Self-introduction
Round 2 - One-on-one 

(1 Question)

  • Q1. How many time zones within USA
  • Ans. 

    The USA spans six primary time zones, accommodating its vast geographical area and diverse regions.

    • Eastern Standard Time (EST) - UTC-5, e.g., New York City.

    • Central Standard Time (CST) - UTC-6, e.g., Chicago.

    • Mountain Standard Time (MST) - UTC-7, e.g., Denver.

    • Pacific Standard Time (PST) - UTC-8, e.g., Los Angeles.

    • Alaska Standard Time (AKST) - UTC-9, e.g., Anchorage.

    • Hawaii-Aleutian Standard Time (HAST) - UTC-10, e.g., Hon...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - be prepared about USA city codes and Airport names
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Jun 2024. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Self introduction
Round 2 - One-on-one 

(1 Question)

  • Q1. Self introduction
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Dec 2023. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. WHAT ARE USA TIME ZONES?
  • Ans. 

    USA time zones are regions in the United States that observe the same standard time.

    • There are four main time zones in the contiguous United States: Eastern, Central, Mountain, and Pacific.

    • Each time zone is one hour apart from the next, with Eastern being the earliest and Pacific being the latest.

    • Some states, like Arizona and Hawaii, do not observe daylight saving time and may have different time zone rules.

    • Alaska and H...

  • Answered by AI
  • Q2. WHAT ARE CONTINENTS IN THE WORLD?
  • Ans. 

    There are seven continents in the world, each with its own unique characteristics and cultures.

    • There are seven continents: Africa, Antarctica, Asia, Europe, North America, Australia, and South America

    • Each continent has its own distinct geography, climate, and wildlife

    • Continents are large landmasses surrounded by water, and they are the main divisions of the Earth's surface

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - GET PREPARE ABOUT THE COMPANY POLICIES

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BCD Travel Interview FAQs

How many rounds are there in BCD Travel Support Consultant interview?
BCD Travel interview process usually has 1-2 rounds. The most common rounds in the BCD Travel interview process are HR, One-on-one Round and Coding Test.
How to prepare for BCD Travel Support Consultant interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at BCD Travel. The most common topics and skills that interviewers at BCD Travel expect are Android, Investment Management, LINQ, Customer Service and Soft Skills.
What are the top questions asked in BCD Travel Support Consultant interview?

Some of the top questions asked at the BCD Travel Support Consultant interview -

  1. What is your knowledge about the geography related to Sabre Amade...read more
  2. Name any 5 airline name and airport name and capitals na...read more
  3. how many continents are there in the worl...read more
How long is the BCD Travel Support Consultant interview process?

The duration of BCD Travel Support Consultant interview process can vary, but typically it takes about less than 2 weeks to complete.

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Overall Interview Experience Rating

4.8/5

based on 23 interview experiences

Difficulty level

Easy 5%
Moderate 84%
Hard 11%

Duration

Less than 2 weeks 84%
2-4 weeks 16%
View more
BCD Travel Support Consultant Salary
based on 20 salaries
₹3.3 L/yr - ₹6 L/yr
25% less than the average Support Consultant Salary in India
View more details

BCD Travel Support Consultant Reviews and Ratings

based on 38 reviews

4.6/5

Rating in categories

4.6

Skill development

4.5

Work-life balance

4.1

Salary

4.6

Job security

4.6

Company culture

4.1

Promotions

4.6

Work satisfaction

Explore 38 Reviews and Ratings
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