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Exponentia.ai Customer Success Manager Interview Questions and Answers

Updated 29 Feb 2024

Exponentia.ai Customer Success Manager Interview Experiences

1 interview found

Customer Success Manager Interview Questions & Answers

user image Anonymous

posted on 29 Feb 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
-
Result
-

I applied via Campus Placement and was interviewed in Aug 2023. There was 1 interview round.

Round 1 - Technical 

(1 Question)

  • Q1. How your data migration experience will be helpful in bringing revenue for the company
  • Ans. 

    My data migration experience will help in bringing revenue by ensuring smooth transitions, minimizing downtime, and maximizing data accuracy.

    • Ensuring seamless transition of customer data to our platform, reducing customer churn and increasing retention rates

    • Minimizing downtime during data migration, leading to increased customer satisfaction and loyalty

    • Maximizing data accuracy during migration, improving overall custom...

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - it was a technical round. the interview was challenging enough to make the recruiter understand how deeply we know about the skills they seek.

Skills evaluated in this interview

Top trending discussions

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Interview Hub
6d (edited)
anshitanegi
·
ex -
Planet Spark
When HR’s Chinese English made me drop the interview!
So, I talked to the HR yesterday about the interview. I asked Please send me the location But their English… bro I was shocked! It was like talking to someone jisne english nahi kuch ar hi seekh liya ho, if the HR’s English is this I can only imagine the rest of the company I decided to drop the interview with this chinese english😶‍🌫️
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Interview questions from similar companies

Customer Success Manager Interview Questions & Answers

Jio Haptik user image Anonymous

posted on 22 May 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Company Website and was interviewed before May 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself
    • Add your answer
  • Q2. How to your tackle difficult clients
  • Ans. 

    Difficult clients can be handled by active listening, empathy, clear communication, and finding solutions.

    • Listen actively to understand their concerns and issues

    • Show empathy and acknowledge their frustrations

    • Communicate clearly and set realistic expectations

    • Find solutions that meet their needs and address their concerns

    • Maintain a positive attitude and remain professional

    • Document all interactions and follow up regularly

    • Answered by AI
    Add your answer

Customer Success Manager Interview Questions Asked at Other Companies

asked in SPRINKLR
Q1. How do you manage multiple tasks that are spontaneously assigned ... read more
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asked in SPRINKLR
Q2. A customer is misusing the product for their benefit and the comp ... read more
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asked in ChatLabs
Q3. Do you have a playbook or plan of action for the Customer Success ... read more
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asked in SPRINKLR
Q4. How do you resolve conflicts with customers?
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Q5. If you were given the choice to hire your reporting manager, how ... read more
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Project Manager Interview Questions & Answers

The Hi-tech Robotic Systemz user image Anonymous

posted on 4 May 2019

Interview Questionnaire 

3 Questions

  • Q1. About Earlier experience Technical know-how Awareness of company
    • Add your answer
  • Q2. People management skills
    • Add your answer
  • Q3. Tell me about yourself
    • Add your answer

Interview Preparation Tips

Round: Test
Experience: Aptitude and Reasoning test for an hour, 45 multiple choice questions

Project Manager Interview Questions & Answers

Innovatiview India Ltd user image Anonymous

posted on 16 Sep 2023

Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Personal discussion
    • Add your answer
  • Q2. Perosnal question and background check
    • Add your answer
Round 3 - HR 

(1 Question)

  • Q1. Personal and background check with senior HR
    • Add your answer
Round 4 - Technical 

(1 Question)

  • Q1. Related to MEP things
    • Add your answer
Round 5 - Aptitude Test 

8th grade aptitude questions

Round 6 - Technical 

(1 Question)

  • Q1. Again a technical round after wait for 2 hours
    • Add your answer
Round 7 - One-on-one 

(1 Question)

  • Q1. With company founder
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Pathetic HR policies. After 7 rounds they were asking to come in office to check how a person write a mail to check whether a person is capable of writing a mail or not. I went for 6 hours there but instead of wasting those 6 hours in wait nothing much happened. They want you to prepare BOQ without any technical specification in a perfect manner and only on the basis of some pictures.
They will keep you waiting for long hours and will harras you with pathetic questions. I mean who take aptitude of 8th grade standard for a MEP Manager. There should be technical questions and process related questions but instead of this they ask stupid things.
Never go for interview , it's a scam.

Project Manager Interview Questions & Answers

Zeta user image Anonymous

posted on 19 Sep 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Company Website and was interviewed in Aug 2024. There were 2 interview rounds.

Round 1 - Technical 

(2 Questions)

  • Q1. Documentations required in a SDLC project management
    • Add your answer
  • Q2. How do you handle change in user requirements and project requirements
  • Ans. 

    I handle change in user and project requirements by actively communicating with stakeholders, prioritizing tasks, and adapting project plans accordingly.

    • Regular communication with stakeholders to understand their needs and expectations

    • Prioritizing requirements based on impact and feasibility

    • Adapting project plans and timelines as needed

    • Implementing change control processes to track and manage changes effectively

    • Answered by AI
    Add your answer
Round 2 - One-on-one 

(2 Questions)

  • Q1. Challenge you faced and how you overcame it
  • Ans. 

    I faced a challenge of team miscommunication and resolved it through regular team meetings and clear communication channels.

    • Identified the root cause of miscommunication within the team

    • Implemented regular team meetings to discuss project progress and address any issues

    • Established clear communication channels for team members to share updates and concerns

    • Encouraged open communication and feedback among team members

    • Monit...

    • Answered by AI
    Add your answer
  • Q2. How do you manage teams morality
  • Ans. 

    I manage team morale by fostering open communication, recognizing achievements, providing support, and promoting a positive work environment.

    • Encourage open communication to address any issues or concerns

    • Recognize and reward team achievements to boost morale

    • Provide support and resources to help team members succeed

    • Promote a positive work environment through team-building activities and a supportive culture

    • Answered by AI
    Add your answer

Skills evaluated in this interview

Project Manager Interview Questions & Answers

Innovatiview India Ltd user image Anonymous

posted on 19 Sep 2024

Interview experience
1
Bad
Difficulty level
Easy
Process Duration
2-4 weeks
Result
-

I applied via Indeed and was interviewed in Aug 2024. There was 1 interview round.

Round 1 - Technical 

(2 Questions)

  • Q1. Normal about cctv and jammer
    • Add your answer
  • Q2. About category of cctv
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Never give payment to vendors
If ur goel then u r good for this company other wise dont join
Honey goel is a wholesole bull shit guy
Be interview-ready. Browse the most asked HR questions.
View all HR interview questions
illustration image

Senior Software Engineer Interview Questions & Answers

Hughes Systique Corporation user image Anonymous

posted on 19 Oct 2021

I applied via Naukri.com and was interviewed before Oct 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. How will you sync your distributed systems
  • Ans. 

    I will use a combination of messaging systems, data replication, and versioning to ensure consistency and availability.

    • Use messaging systems like Kafka or RabbitMQ to ensure reliable communication between systems

    • Implement data replication to ensure that data is available on multiple nodes

    • Use versioning to ensure that all nodes are working with the same data

    • Implement conflict resolution strategies to handle conflicts th...

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - just be yourself, they will not ask you irrelevant questions, at least in my case.
Are these interview questions helpful?

Assistant Manager Interview Questions & Answers

The Hi-tech Robotic Systemz user image Anonymous

posted on 17 Oct 2022

I applied via Referral and was interviewed before Oct 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Coding Test 

Xoding test is generally 2 levels

Round 3 - One-on-one 

(7 Questions)

  • Q1. Mostly coding skill based
    • Add your answer
  • Q2. Data structures Slam based questions
    • Add your answer
  • Q3. Ros operating system based questions
    • Add your answer
  • Q4. Ros and Ros2 related questions
    • Add your answer
  • Q5. Morlstly path planning
    • Add your answer
  • Q6. Path planning questions
    • Add your answer
  • Q7. Lidar related questions
    • Add your answer

Interview Preparation Tips

Topics to prepare for The Hi-tech Robotic Systemz Assistant Manager interview:
  • Path planning
  • Robotics
Interview preparation tips for other job seekers - Be prepared for coding and basics. Lot of cross functional work. Hogh work pressure.

Analyst Interview Questions & Answers

Jio Haptik user image Rohit Kumar Gupta

posted on 19 May 2021

I applied via Company Website and was interviewed in Apr 2021. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. How your past experience can help us in your current role?
    • Add your answer
  • Q2. Give feedback on your favourite chatbot.
  • Ans. 

    My favorite chatbot is Mitsuku.

    • Mitsuku is an AI chatbot that won the Loebner Prize multiple times.

    • It has a natural language processing system that allows it to understand and respond to complex queries.

    • Mitsuku has a friendly personality and can engage in conversations on a wide range of topics.

    • It can also play games and tell jokes.

    • Mitsuku is available on various platforms including Facebook Messenger and Kik.

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - The interview process was very smooth. HR and marketing team were very friendly and nice. Just be confident while explaining your point of view.

Software Engineer Interview Questions & Answers

Hughes Systique Corporation user image Anonymous

posted on 25 Aug 2022

I applied via Campus Placement and was interviewed before Aug 2021. There were 4 interview rounds.

Round 1 - Coding Test 

Duration: 1hr
Topics: Array, LinkedList,Stack

Round 2 - Technical 

(2 Questions)

  • Q1. Write code for Insertion in a binary tree.
    • Add your answer
  • Q2. Write code for quick sort
    • Add your answer
Round 3 - Technical 

(1 Question)

  • Q1. Various DBMS related question(JOINS, SORT, LIMIT)
    • Add your answer
Round 4 - HR 

(2 Questions)

  • Q1. Tell us about yourself.
    • Add your answer
  • Q2. Why do want to join the company
    • Add your answer

Interview Preparation Tips

Topics to prepare for Hughes Systique Corporation Software Engineer interview:
  • C++
  • Data Structures
  • SQL
Interview preparation tips for other job seekers - Just be confident and explain your thought process and go with the flow

Skills evaluated in this interview

More about working at Exponentia.ai

Exponentia.ai Interview FAQs

How many rounds are there in Exponentia.ai Customer Success Manager interview?
Exponentia.ai interview process usually has 1 rounds. The most common rounds in the Exponentia.ai interview process are Technical.
How to prepare for Exponentia.ai Customer Success Manager interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Exponentia.ai. The most common topics and skills that interviewers at Exponentia.ai expect are Client Relationship Management, Project Management, Analytical Chemistry, Cloud Computing and Data Analytics.

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Exponentia.ai Interviews By Designations

Interview Questions for Popular Designations

Overall Interview Experience Rating

5/5

based on 1 interview experience

Difficulty level

Moderate 100%
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Exponentia.ai Customer Success Manager Salary
based on 6 salaries
₹11.5 L/yr - ₹19 L/yr
6% more than the average Customer Success Manager Salary in India
View more details
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