ProProfs Content Moderator Interview Questions and Answers

Q1. What's you work Experience
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Q2. What is moderator processes
Ans. 
Moderator processes involve the steps and actions taken by content moderators to review and manage user-generated content.
• Content moderation involves reviewing and assessing user-generated content to ensure it complies with community guidelines and policies.

• Moderators follow specific processes to evaluate content for potential violations, such as hate speech, nudity, or violence.

• They may use automated tools or manual r...read more
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Q3. What is short video
Ans. 
A short video is a brief audiovisual content that typically lasts for a few seconds to a few minutes.
• Short videos are commonly found on social media platforms like TikTok, Instagram Reels, and Snapchat.

• They are often used to share quick and engaging content, such as funny clips, tutorials, or product demonstrations.

• Short videos can be created using smartphones or professional cameras, and they are usually edited to enh...read more
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Q4. Type of Moderation
Ans. 
The type of moderation for this role involves reviewing and filtering content to ensure it meets the platform's guidelines.
• Review and filter user-generated content

• Enforce platform guidelines

• Identify and remove inappropriate or offensive content

• Flag and escalate content that violates policies

• Provide feedback and guidance to users
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Q5. What is social media
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Q6. What is CMS ple explan
Ans. 
CMS stands for Content Management System.
• CMS is a software application used to create, manage, and modify digital content.

• It allows users to easily publish, edit, and organize content on websites or other platforms.

• CMS provides a user-friendly interface for non-technical users to manage content without coding knowledge.

• Popular CMS platforms include WordPress, Drupal, and Joomla.
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Q1. Core react concepts
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Q2. Rendering and Performance improvement
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Q1. Regarding My knowledge in airline industry and related to my experience
Ans. 
I have extensive experience in the airline industry, focusing on operations, customer service, and team leadership.
• Over 5 years of experience in airline operations management, ensuring efficient flight schedules and resource allocation.

• Led a team of 15 customer service agents, improving customer satisfaction scores by 20% through training and process improvements.

• Implemented a new baggage handling system that reduced l...read more
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Q2. To test my GDS knowledge
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Was asked to write a sample for what would be my on the job responsibility.

Q1. This was with the division head, they asked questions to see if my soft skills and work temperament would be a right fit for the existing team.
Ans. Just answer honestly regarding how you handle stress situations, and give examples where you have over come challenges in calm manner, even if the outcome was bad its fine.
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It was a round to write down 1 page regarding any movie or show of our liking. The aim of this round was to check our vocabulary.

Transcription test within time limit.