Asked in Teleperformance and 19 others
How would you handle a difficult or angry customer on a call?
AnswerBot
23d
I would listen actively, empathize, and provide a solution to resolve the customer's concerns effectively.
Listen actively to the customer's concerns without interrupting.
Empathize with their feelings ...read more
Isha Vaishla
8mo
student at
Ccs
Dealing with an angry customer requires patience, empathy, and effective communication. Here's a step-by-step approach: 1. Stay Calm: Keep your own emotions in check and avoid reacting defensively. 2....read more
Anonymous
1y
Pehle jane customer kis chij ko le ke gusse me he au baat ko samjha neki kosis kare au hamari koi product kharap he to use badal ne ki baat karke product exchange karle
Susheela SUSHEELA
1y
I am first customer problems are listen to concern.. after convenience the solution
KAIWANG RANGKHAM
1y
Instead of showing attitude and being angry with the customer meaninglessly, first, I will apologize for the inconvenience caused by us. Then I will ask the customer about their issues so that I can h...read more
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