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Reliance Digital Manager - CRM Interview Questions and Answers

Updated 25 May 2025

Reliance Digital Manager - CRM Interview Experiences

4 interviews found

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Self introduction
  • Q2. Roles and responsibilities

Manager - CRM Interview Questions & Answers

user image Anonymous

posted on 25 May 2025

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
More than 8 weeks
Result
Selected Selected

I appeared for an interview before May 2024, where I was asked the following questions.

  • Q1. Material and CRM work
  • Q2. What is Commercial process
  • Ans. 

    The commercial process encompasses all activities involved in bringing a product or service to market and generating revenue.

    • Market Research: Identifying customer needs and market trends, e.g., surveys or focus groups.

    • Product Development: Creating products that meet market demands, e.g., developing a new software tool.

    • Sales Strategy: Planning how to sell the product, e.g., direct sales, online marketing.

    • Distribution Ch...

  • Answered by AI
  • Q3. What is slock change
  • Ans. 

    Slock change refers to a method of updating or modifying data in a database while ensuring data integrity.

    • Slock change is often used in database management systems to prevent data corruption.

    • It allows for changes to be made without locking the entire database, improving performance.

    • For example, in a CRM system, updating a customer's contact information can be done via slock change.

    • This method ensures that other users c...

  • Answered by AI

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Q4. How do you handle different types of customers?
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Q5. Tell us about CRM integrations you have done.

Manager - CRM Interview Questions & Answers

user image Akhilesh Kumar

posted on 9 Feb 2022

I applied via Naukri.com and was interviewed in Jan 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Apitude test

Round 3 - HR 

(1 Question)

  • Q1. Salary discussion and aptitudes test
Round 4 - Aptitude Test 

Interview Preparation Tips

Interview preparation tips for other job seekers - Aptitude test and salary discussion

Manager - CRM Interview Questions & Answers

user image Anonymous

posted on 25 Nov 2022

I applied via Referral and was interviewed before Nov 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Aptitude Test 

General knowledge, Basic and Tricky Mathematics

Round 3 - One-on-one 

(3 Questions)

  • Q1. Self Introduction and confidence level and communication skill etc.
  • Q2. How do you Handle different types of Customers
  • Ans. 

    I handle different types of customers by understanding their needs and preferences and tailoring my approach accordingly.

    • I listen actively to their concerns and feedback

    • I adapt my communication style to match their personality and preferences

    • I offer personalized solutions based on their specific needs

    • I prioritize customer satisfaction and strive to exceed their expectations

    • For example, I may use a more formal tone with...

  • Answered by AI
  • Q3. Team Handling Skill would be an advantage to achieve MTD YTD

Interview Preparation Tips

Interview preparation tips for other job seekers - Before Joining be aware of company and how store manager and Department Managers working history??? and adhere to company SOP and other policies and don't get influenced by people and be selfish to stay longer Or else you'll quit the job very soon with huge losses....

Top trending discussions

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Interview Tips & Stories
1w
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works at
Cvent
Can speak English, can’t deliver in interviews
I feel like I can't speak fluently during interviews. I do know english well and use it daily to communicate, but the moment I'm in an interview, I just get stuck. since it's not my first language, I struggle to express what I actually feel. I know the answer in my head, but I just can’t deliver it properly at that moment. Please guide me
Got a question about Reliance Digital?
Ask anonymously on communities.

Interview questions from similar companies

Interview Questionnaire 

2 Questions

  • Q1. Why should we hire you
  • Q2. What difference between you and others

Interview Preparation Tips

Interview preparation tips for other job seekers - I am here for my passion i want to learn more and more. And I want learn it with a good company and your company has good environment. And that's why I want be your employ

I applied via Naukri.com and was interviewed before Apr 2021. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(7 Questions)

  • Q1. Why should we hire you?
  • Ans. 

    I bring a unique blend of leadership, experience, and a results-driven mindset that aligns perfectly with your team's goals.

    • Proven leadership skills: Successfully led a team of 10 in a project that increased efficiency by 30%.

    • Strong communication: Developed training materials that improved onboarding time by 25%.

    • Results-oriented: Consistently met and exceeded sales targets by an average of 15% over the past three years...

  • Answered by AI
  • Q2. What are your salary expectations?
  • Ans. 

    I expect a competitive salary that reflects my experience and the responsibilities of the Assistant Manager role.

    • Research industry standards: For example, similar roles in our region typically offer between $60,000 to $80,000 annually.

    • Consider my experience: With over 5 years in management, I believe a salary on the higher end is justified.

    • Flexibility: I am open to discussing a salary range that aligns with the company...

  • Answered by AI
  • Q3. Share details of your previous job.
  • Ans. 

    In my previous role as a team lead, I managed projects, coordinated with clients, and ensured timely delivery of services.

    • Led a team of 10 in executing a major project that increased client satisfaction by 30%.

    • Implemented a new project management tool that improved workflow efficiency by 25%.

    • Conducted regular training sessions to enhance team skills and knowledge.

    • Collaborated with cross-functional teams to align projec...

  • Answered by AI
  • Q4. Why are you looking for a change?
  • Q5. Where do you see yourself in 5 years?
  • Ans. 

    In five years, I envision myself as a skilled leader, driving team success and contributing to strategic initiatives within the company.

    • I aim to advance to a managerial role, leading a team to achieve key performance indicators.

    • I plan to enhance my skills through professional development, such as obtaining certifications relevant to our industry.

    • I see myself actively participating in cross-departmental projects, foster...

  • Answered by AI
  • Q6. What are your strengths and weaknesses?
  • Q7. Tell me about yourself.
Round 3 - One-on-one 

(1 Question)

  • Q1. Technical round questions
Round 4 - Salary expectations 

(1 Question)

  • Q1. What is your salary expectations

Interview Preparation Tips

Interview preparation tips for other job seekers - Be polite, never say negative about any thing be constructive.

I appeared for an interview before Sep 2016.

Interview Questionnaire 

1 Question

  • Q1. Tell me about urself
  • Ans. 

    I am a dedicated and experienced team leader with a strong track record of successfully leading teams to achieve goals.

    • Over 5 years of experience in leadership roles

    • Proven ability to motivate and inspire team members

    • Strong communication and problem-solving skills

    • Track record of meeting and exceeding targets

    • Example: Led a team of 15 sales representatives to exceed quarterly sales targets by 20%

  • Answered by AI

Interview Preparation Tips

Round: Group Discussion
Experience: They only judge ur skills and knowledge about ongoing investigation.
Tips: Dont go higher for prove urself...keep calm and give your opinion.
Duration: 10 minutes

Round: HR Interview
Experience: Simple discussion going your past experience

Skills: Energy Balance, Skills Of Explaining Things, Knowledge About Industries
Are these interview questions helpful?

I applied via Recruitment Consultant and was interviewed in Jun 2019. There were 5 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Business accounts names
  • Q2. Amount of business getting handled in portfolio
  • Ans. 

    The portfolio I managed had an average business of $2 million per year.

    • The portfolio I managed had a consistent flow of business throughout the year.

    • I was responsible for maintaining and growing the portfolio's business.

    • I regularly analyzed the portfolio's performance and made adjustments as needed.

    • I worked closely with clients to understand their needs and provide solutions.

    • Examples of businesses in my portfolio inclu...

  • Answered by AI
  • Q3. Team members handling

Interview Preparation Tips

Interview preparation tips for other job seekers - Do know well whatever aspect one is saying.
Remember the company needs valuable employees and vice versa.
Keep heads up and crack through.

I applied via Walk-in and was interviewed before Apr 2021. There were 2 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. When I had I my interview they asked do u know about warehouse system I said of course I do know if there is heavy lifts then we make use of fork lifts so for me it is not an issue
Round 2 - Coding Test 

It is the right choice if any one join this company and number one in competition

Interview Preparation Tips

Interview preparation tips for other job seekers - Nothing to say work hard and reach to ur goal that is ur destination

I applied via Campus Placement and was interviewed before Feb 2021. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about yourself.
  • Q2. I'm a assistant professor in bed college & 4 year expearience

Interview Preparation Tips

Interview preparation tips for other job seekers - Try try to you will be succes ✌️

Reliance Digital Interview FAQs

How many rounds are there in Reliance Digital Manager - CRM interview?
Reliance Digital interview process usually has 2-3 rounds. The most common rounds in the Reliance Digital interview process are Aptitude Test, Resume Shortlist and One-on-one Round.
What are the top questions asked in Reliance Digital Manager - CRM interview?

Some of the top questions asked at the Reliance Digital Manager - CRM interview -

  1. How do you Handle different types of Custom...read more
  2. What is Commercial proc...read more
  3. What is slock cha...read more

Tell us how to improve this page.

Overall Interview Experience Rating

4.5/5

based on 4 interview experiences

Difficulty level

Moderate 100%

Duration

More than 8 weeks 100%
View more

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Reliance Digital Manager - CRM Salary
based on 65 salaries
₹2 L/yr - ₹5 L/yr
51% less than the average Manager - CRM Salary in India
View more details

Reliance Digital Manager - CRM Reviews and Ratings

based on 24 reviews

4.5/5

Rating in categories

4.3

Skill development

4.2

Work-life balance

4.0

Salary

4.7

Job security

4.2

Company culture

3.9

Promotions

4.1

Work satisfaction

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