iAM Engineer - Incident Management (5-6 yrs)

Overall Objectives of Job :

- Administration of One Identity tool and management of integrated Identities and Services.

- Engineering support of One Identity Manager Environment.

- Management of cloud and on-prem infrastructures hosting IAM.

- On boarding of Allianz Organizations to IAM Infrastructure.

- Understanding of the whole IAM environment, Active Directory Multi forest environment at an enterprise level, Windows OS, IIS, MS SQL server.

- Monitor, Report and Analysis of bugs during and after IAM release versions.

- Performance management of IAM tools, database and Infrastructure.

- Administration of Identities and Services integrated with the One IDM tool.

- Support for Organization integration with the IAM Infra.

- Collaborate and work with onshore development and project team to provide solutions and assist during Project release, testing and for operational support.

- Responsible for management of incident, problem and change within the IAM Infrastructure.

- Responsible for documentation and update of IAM Processes and operating procedures.

- Work with Software Development tool (e.g., JIRA) and handle various IAM related tasks.

Qualification & Experience :

Experience :

- 5 or more years in Enterprise IT with core focus on IAM Technologies line One Identity or similar IAM tools.

Qualifications :

- Graduate Degree in computer science, information technology, or similar field.

- Certification in security domain is a plus.

- Cloud certifications and knowledge in Azure, AWS is an advantage.

- Microsoft certifications on designing infra solutions, administering, and managing server and cloud infra is an advantage.

- Understanding of Agile and similar industry standards.

Skills/Specific Tasks/Activities Performed :

Technical :

- Experience in One Identity tool (preferred) operations or similar IAM tools.

- Knowledge of Windows server technologies.

- Knowledge of Microsoft Active Directory.

- Knowledge in DNS, TCP/IP, network technologies.

- Knowledge in MS-SQL (single and cluster configuration) - database technologies.

- Knowledge of incident, problem, change process handling.

Functional / Domain :

- Experience in IAM solutions with strong knowledge of IAM concepts and understanding of security, risks, and governance.