Manager - Technical (Lubricants)

Technical Manager Industrial Lubricants

Base Location : Hyderabd

Purpose of this Role

The Technical Manager is responsible for the product planning and execution throughout the Product Lifecycle,
including: gathering and prioritizing product and customer requirements, defining the product vision,
The incumbents job also includes ensuring that the product supports the company s overall strategy and goals.

KEY INTERFACE - INTERNAL DEPARTMENTS

NO. OF POSSIBLE REPORTEES TO THIS ROLE

Sales; Marketing; Purchase; Finance; Supply Chain

0

KEY INTERFACE - EXTERNAL AGENCIES

PEERS TO THIS ROLE

Agency (Creative/media/digital/on ground), suppliers; channel members

National Sales Head (lubes), Brand Manager (battery); trade marketing manager (lubes)

Brief Description of Role & Responsibilities (envisage current & future needs)

• Define the product strategy and roadmap

• Deliver Market Requirement Documents and Product Requirement Documents with prioritized features and
• corresponding justification

• Work with external third parties to assess partnerships and sourcing opportunities

• Run beta and pilot programs with early-stage products and samples

• Be an expert with respect to the competition and product specification
• Manage product and technical service portfolio

• Identify portfolio gaps and initiate actions towards plugging them
• Manage customer service product application, product testing, troubleshooting and queries raised
• Able to train service teams for product technical, application and complaint handling