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Leader - Customer Engineer

3-7 years

Bangalore / Bengaluru

Leader - Customer Engineer

Applied Materials

posted 2 weeks ago

Job Description



Who We Are

Applied Materials is the global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world like AI and IoT. If you want to work beyond the cutting-edge, continuously pushing the boundaries ofscience and engineering to make possiblethe next generations of technology, join us to Make Possible a Better Future.

What We Offer

Location:
Bangalore,IND
At Applied, we prioritize the well-being of you and your family and encourage you to bring your best self to work. Your happiness, health, and resiliency are at the core of our benefits and wellness programs. Our robust total rewards package makes it easier to take care of your whole self and your whole family. Were committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits .

Youll also benefit from a supportive work culture that encourages you to learn, develop and grow your career as you take on challenges and drive innovative solutions for our customers.We empower our team to push the boundaries of what is possiblewhile learning every day in a supportive leading global company. Visit our Careers website to learn more about careers at Applied.

Unique Opportunity

As a Field Service Engineer Lead

er, you will play an integral role in supporting the first private semiconductor FAB in India and in building the semiconductor ecosystem within the country. This position offers the prospect of advancing your career alongside the industry while establishing a high-performing team from the ground up.

To learn more about life as a Field Service Engineer, visit the Field Service Engineer page.

Responsibilities


  • Building the OrganizationResponsible for creating the Field Service Organization, which includes hiring, onboarding, and upskilling talent to meet business requirements.


  • LeadershipProvides direction, coaching, and development for team members.


  • Problem Solving Identifies and resolves technical, operational, and organizational issues.


  • Customer Relationship Management Maintains and develops relationships with customers.


  • Operational ManagementManages financial, manpower , and operational requirements.


  • CommunicationEffectively communicates business progress, goals, and updates.


  • Safety PracticesEnsures appropriate safety practices among team members.


  • Quality ImprovementPromotes processes to reduce cycle time and drive continuous improvement.


  • Additional Requirement

    Candidates must be willing to relocate to Singapore/Taiwan for up to 6-9 months upon employment and subsequently be based in Ahmedabad, Gujarat after the initial 12 months.

    Domain Skills


  • Sound Industrial Engineering practices related to the Semiconductor Domain (e.g., preventive and corrective maintenance).


  • Comprehensive understanding of the semiconductor industry, wafer FAB equipment, and chip manufacturing processes.


  • In the absence of semiconductor domain experience, an equivalent background in biotechnology manufacturing or pharmaceutical manufacturing is preferred.


  • Education


  • Bachelors/ Masters in Engineering or Equivalent . Preferably in Mechanical, Electrical, Mechatronics, Industrial, Chemical and M etallurgy .



  • Additional Certifications complementing the Semiconductor, Pharma or Biotechnology domain will be a value add .




  • Applied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.To learn more about our commitment to DEI visit the Applied Materials Inclusion page.



    Additional Information

    Time Type:
    Full time

    Employee Type:
    Assignee / Regular

    Travel:
    Yes, 25% of the Time

    Relocation Eligible:
    Yes
    Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.

    Employment Type: Full Time, Permanent

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    What people at Applied Materials are saying

    Customer Engineer salary at Applied Materials

    reported by 4 employees with 5-10 years exp.
    ₹6 L/yr - ₹34.2 L/yr
    148% more than the average Customer Engineer Salary in India
    View more details

    What Applied Materials employees are saying about work life

    based on 494 employees
    81%
    94%
    64%
    86%
    Flexible timing
    Monday to Friday
    No travel
    Day Shift
    View more insights

    Applied Materials Benefits

    Submitted by Company
    Financial & Savings
    Development & Training
    Paid Time-Off
    Insurance & Income Protection
    Health & Wellness
    Submitted by Employees
    Free Transport
    Work From Home
    Health Insurance
    Education Assistance
    Cafeteria
    Team Outings +6 more
    View more benefits

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    Bengaluru Office
    Applied Materials, Applied Materials India Private Limited Unit 5, Third Floor, Explorer, Building International Technology Park KA, ITPL Main Road Bengaluru
    560066

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