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Engaged Employer

Cloudside Technologies

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4.7

based on 17 Reviews

Video summary

9 Cloudside Technologies Jobs

Senior Cloud Ops (Cloud + Infra)

Cloudside

4.7

based on 17 Reviews

2-4 years

Coimbatore

1 vacancy

Senior Cloud Ops (Cloud + Infra)

Cloudside Technologies

posted 1 day ago

Job Role Insights

Flexible timing

Key skills for the job

Incident Management Active Directory Problem Management Business Continuity Ticketing Troubleshooting

+ 4 more

Job Description

Skills required

Senior Cloud Ops (Cloud + Infra) Level 2 professional for managing and maintaining Cloud infrastructure across all platforms

Azure and Google Cloud professional level certifications are mandatory

Candidates should have at least 3+ years of experience in Cloud Operations specifically in GCP and Azure, and 2+ years of experience in OS support

Experience in managing and troubleshooting Windows Server OS environments is preferred.

Basic understanding of DevOps tools like Docker , Kubernetes , Jenkins , Terraform etc.

Knowledge of Active Directory, Group Policy, DNS, and DHCP is essential.

Excellent problem-solving and troubleshooting skills.

Strong communication and teamwork abilities.

Knowledge with the ITIL framework is highly valued.

Roles & Responsibilities:

As a Senior Cloud Ops (Cloud + Infra) Level 2 professional, you will be responsible for managing and maintaining Cloud infrastructure across Google, Azure and Amazon platform

Will manage and coordinate the daily activities of the Cloud Ops team as an L2 SME, guiding engineers in managing infrastructure resources in a cloud environment.

Act as the Single Point of Contact for all platform and infrastructure-related issues within the customer environment. This includes operating support and troubleshooting to ensure the smooth functioning of systems.

The individual will be responsible for technical decisions, leading troubleshooting, and providing solutions to problems for their immediate team and across multiple teams.

Monitor the health of cloud resources and perform daily/weekly health checks.

Monitor the ticketing support queue for all incidents and Service Requests.

Respond and resolve incidents and service Requests within the response and resolution SLAs.

Collaborate with Cloud engineering team for any L3 level issues and provide solution

Experience with incident management and problem management is required.

Plan and implement infrastructure, OS upgrades and capacity expansions based on business requirements.

Regularly backup systems and implement disaster recovery procedures to ensure business continuity.

Monitor and optimize infrastructure for performance, cost efficiency, and security.

Implement and maintain security best practices for Cloud, including IAM, firewall rules, and encryption.

Maintain a hardening checklist and ensure that all resources are hardened according to the standard in build and run operations.

Provide 24/7 support for Cloud Operations to customers across regions.

Employment Type: Full Time, Permanent

Read full job description

What people at Cloudside Technologies are saying

What Cloudside Technologies employees are saying about work life

based on 17 employees

83%

100%

60%

100%

Flexible timing

Monday to Friday

No travel

Day Shift

View more insights

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