Prepare for Your Concentrix Corporation Interview with Real Experiences!
View interviews
AmbitionBox
Search
Jobs
- Reviews
- Salaries
- Interview Questions
- About Company
- Benefits
- Jobs
- Office Photos
- Community
Add office photos
Engaged Employer
i
This company page is being actively managed by
Concentrix Corporation Team. If you also belong to the team, you
can get access from
here
Concentrix
Corporation
Compare
All Filters
168 Concentrix Corporation Jobs
Content Strategy & Operations Manager
Concentrix Corporation
posted Today
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Job Title:
Content Strategy & Operations Manager Job Description
As a Content Operations Manager (COM), you will play a pivotal role in nurturing and leading a diverse group of content operators, copywriters and CMS editors in large Content Studio engagements. Your primary responsibility will be to ensure the teams growth, development, and optimal performance, ultimately contributing to the delivery of exceptional content that aligns with the client companys goals and vision. Key Responsibilities:
Team Leadership and Development:
- Provide visionary leadership and set a clear direction for the migration , copywriting and CMS editing team .
- Mentor, coach, and guide team members to enhance their skills, boost performance, and achieve their professional goals.
Performance Management:
- Set performance expectations, track progress, and conduct regular performance evaluations for team members.
- Identify areas for improvement and design tailored development plans to address skill gaps and maximize potential.
- Recognize and reward exceptional contributions, fostering a culture of recognition and motivation.
Project Management:
- Collaborate with program managers and stakeholders to understand project requirements, scope, and timelines on key strategic projects.
- Maintain an eye on team capacity to allocate resources effectively, balancing workloads and team bandwidth to ensure projects are completed on schedule and with high quality.
- Participate in stakeholder conversations when team bandwidth and project backlog are not aligned and project re-prioritization is required .
Quality Assurance:
- Uphold rigorous standards of quality, consistency, and brand voice across all copy produced by the team. Supervise and mentor existing CMS authoring QA resource.
- Provide constructive feedback and support to copywriters, guiding them towards refining their work and delivering excellence.
Talent Acquisition and Onboarding:
- Participate in the recruitment process by identifying talent needs, conducting interviews, and making hiring decisions.
- Develop comprehensive onboarding programs to facilitate seamless integration of new team members.
Continuous Improvement:
- Stay updated on industry trends, best practices, and emerging technologies in copywriting and content creation.
- Implement process improvements and innovations to enhance team efficiency and output quality.
Location:
IND Gurugram - Industrial Plot No. 243, 1st, 3rd, 4th, 5th & 7th Floors Language Requirements:
Time Type:
Full time Employment Type: Full Time, Permanent
Read full job description
What people at Concentrix Corporation are saying
Rating based on 102 Operations Manager
reviews
Anonymous · Customer Success, Service & Operations
in Bangalore / Bengaluru
Likes
It was nice about 16 years, but it depends on the leadership team. Now I left the organization.
- Job security - Excellent
+1 more
Dislikes
Bad leadership team who does not know the organization culture and not considering input from seasoned resources.
- Salary - Poor
+1 more
Operations Manager salary at Concentrix Corporation
reported by
609
employees
with 9-20
years exp.
₹6.5
L/yr - ₹19
L/yr
12%
more
than the average Operations Manager Salary in India
View more details
What Concentrix Corporation employees are saying about work life
based on 28.4k employees
Flexible timing
Rotational Shift
No travel
Day Shift
Concentrix Corporation Benefits
Submitted by Company
Financial wellness Health and personal development Flexibility and work-life balance Extra perks
Submitted by Employees
View more benefits 
Compare Concentrix Corporation with
Teleperformance
Compare
iEnergizer
Compare
WNS
Compare
Infosys BPM
Compare
Conneqt Business Solutions
Compare
HGS
Compare
Omega Healthcare
Compare
Firstsource Solutions
Compare
R1 RCM
Compare
Conduent
Compare
Alldigi Tech
Compare
Foundever
Compare
IntouchCX
Compare
Sagility
Compare
TaskUs
Compare
TELUS Digital
Compare
Provana
Compare
TTEC India
Compare
Patra Corporation
Compare
iQor Global Services
Compare
Similar Jobs for you
Content Strategy & Operations Manager
2-5 Yrs
Gurgaon / Gurugram
Copy Writing, Talent Acquisition, Project Management +6 more
Server Engineer
4-9 Yrs
₹ 7.5 - 9.78L/yr (AmbitionBox estimate)
Noida, Gurgaon / Gurugram, Delhi/Ncr
Computer Operating, Artificial Intelligence, Hardware Networking +6 more
Engineering Manager
5-8 Yrs
Kolkata, Mumbai, New Delhi +4 more
Data Analytics, Legal Advisory, Market Research +6 more
Product Manager I
5-10 Yrs
Gurgaon / Gurugram
Computer Science, Data Analysis, Python +7 more
Business Intelligence Analyst
6-11 Yrs
₹ 9 - 13L/yr
Gurgaon / Gurugram, Delhi/Ncr
Biotechnology, Power BI, Salesforce +12 more
Service Cloud / Agent-force Developer
1-4 Yrs
Hyderabad / Secunderabad
Salesforce, Apex, Agile Coaching +2 more
Analyst, Planning & Scheduling
1-4 Yrs
₹ 2.6 - 3.2L/yr (AmbitionBox estimate)
Hyderabad / Secunderabad
Operations, Analytical Chemistry, WFM +4 more
Manager I, Training
2-5 Yrs
Gurgaon / Gurugram
Cleaning, Training Management, Six Sigma +1 more
Team Leader, Operations
2-5 Yrs
Gurgaon / Gurugram
Recruitment, Team Leading, Natural Language Processing +3 more
Share an Interview