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51 Continental Automotive Components Jobs
Customer Service Professional
1-5 years
Sonipat
1 vacancy
Customer Service Professional
Continental Automotive Components
posted 1 week ago
Job Role Insights
Flexible timing
Job Description
We are seeking an enthusiastic and customer-focused Customer Service Representative to join our dynamic team in Sonepat, India. As a key member of our organization, you will be responsible for providing exceptional support to our valued customers, ensuring their satisfaction and fostering long-term relationships.
- Preparing Proforma invoice through SAP to collect the customer advance payment.
- Manually load the order in SAP by using the data provided by customer and working with plant for PO production.
- Tracking stock status in SAP on daily bases.
- Follow up the order status with factory manager for the quick delivery of the products.
- Provide Order status to customer and coordinating with freight forwarder for the shipment.
- Prepare delivery notes for invoicing.
- Follow up with forwarder for ETA, VESSEL, and BOL details for the shipment.
- Update Open Order Report, Order intake Report on time.
- Instruct sales team to plan new orders based as per current inventory.
- Handle Customers and salespersons claims and queries
- Proven experience in customer service or a related field
- High school diploma or equivalent; bachelors degree is a plus
Employment Type: Full Time, Permanent
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What people at Continental Automotive Components are saying
What Continental Automotive Components employees are saying about work life
based on 1.2k employees
Flexible timing
Monday to Friday
No travel
Day Shift
Continental Automotive Components Benefits
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