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9 ConvertCart Jobs
Customer Support Analyst
ConvertCart
posted 3+ weeks ago
Job Role Insights
Flexible timing
Job Description
CoversCart is looking for Customer Support Analyst to join our dynamic team and embark on a rewarding career journey
- Provide technical support and assistance to customers.
- Troubleshoot and resolve customer issues.
- Monitor and report on customer support metrics.
- Collaborate with cross-functional teams to resolve complex issues.
- Conduct customer feedback surveys and gather insights.
- Develop and implement customer support strategies.
- Stay updated with the latest industry trends and best practices.
- Maintain accurate records of customer interactions.
- Provide training and support to other customer support team members.
Employment Type: Full Time, Permanent
Read full job description
What people at ConvertCart are saying
What ConvertCart employees are saying about work life
based on 55 employees
Flexible timing
Monday to Friday
No travel
Day Shift
ConvertCart Benefits
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