Manager/Senior Manager - Client Solutions

Roles & Responsibilities:

1. Sales and Business Development:

o Identify potential clients and business opportunities.

o Conduct market research to understand customer needs and identify new sales leads.

o Generate and follow up on sales leads through cold calling, networking, and referrals.

2. Client Relationship Management:

o Build and maintain strong relationships with new and existing clients.

o Provide exceptional customer service by addressing client inquiries and resolving issues promptly.

o Regularly update clients on new products, services, and promotions.

3. Sales Presentations and Negotiations:

o Prepare and deliver persuasive sales presentations and product demonstrations.

o Negotiate terms of sales agreements, including pricing and delivery schedules.

o Close sales deals and ensure the successful onboarding of new clients.

4. Sales Strategy and Planning:

o Develop and implement effective sales strategies to achieve company goals and objectives.

o Plan and execute sales activities to meet or exceed sales targets.

o Monitor and report on sales performance, providing regular updates to management.

5. Market and Competitor Analysis:

o Stay informed about industry trends, market conditions, and competitors' activities.

o Analyze competitors products and services to identify opportunities for differentiation and improvement.

6. Documentation and Reporting:

o Maintain records of all sales activities, client interactions, and transactions.

o Prepare regular sales reports, forecasts, and performance analyses for management review.