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4 Cybergys Jobs

Associate ( Voice support )

10-12 years

Kolkata

1 vacancy

Associate ( Voice support )

Cybergys

posted 3+ weeks ago

Job Role Insights

Job Description

As an Associate (Voice support), the primary task is to handle queries from customers or clients and provide them with a solution via Voice, email, and chat support. Must be very effective in providing customer service by providing resolution to their queries and issues.
Key Responsibilities and Duties
  • Able to understand the English language. Completely and grasp the project work quickly.
  • Able to understand the training provided by the team manager
  • Able to learn quickly with intense devotion.
  • A 100% team person and cooperative with teammates.
  • Sincere, dedicated, hardworking & detail oriented.
  • Able to meet deadlines.
  • Open and compatible with the work culture of the BPO industry.
  • Able to do the Night Shift.
Key Skills
  • Fluent/excellent verbal English and good writing skills for international projects.
  • Decent knowledge of Microsoft Office (Basic Word, Excel).
Required Experience and Qualifications
  • Experience: Experience is preferred but not mandatory. Hiring Freshers as well.
  • Qualification: minimum 10+
What We Offer
  • Competitive salary commensurate with experience.
  • Opportunities for professional development and continued learning.
  • A vibrant and collaborative work culture that values creativity and innovation.

Employment Type: Full Time, Permanent

Read full job description

Associate salary at Cybergys

reported by 1 employee with 1 years exp.
₹2.5 L/yr - ₹3.2 L/yr
64% less than the average Associate Salary in India
View more details

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