TFL – Trade Associate

Role Description

• Its a popular perception that if you have experience in Trade Finance Operations, you are never out of job.
• We handle multiple products like Letter of Credit, Collections, Bank Guarantees etc.
• Depending on your appetite to learn, you will get enough opportunities to learn multiple products/processes.
• The learning never ends in Trade Finance Operations. Our subject matter experts will ensure that you get the necessary training on the products and processes.

Your key responsibilities

• Day to day management of Process Service Delivery
• Serve as Internal/external escalation point
• Serve as technical operational expert for queries from clients/team members etc.
• Monitoring and controlling workflows
• Spearhead various process improvement initiatives
• Ensuring closure of tasks within prescribed SLAs
• Identifying operational risks proactively and mitigating appropriately.
• Offering guidance with individual and team challenges
• Effective Multitasking
• Effective Delegation to direct reports
• Ensure structured upward & downward communication
• Assist with recruitment and training process
• Supervise and manage development of team members
• Drive projects and efficiency initiatives
• Ensure adequate back-ups created for all critical positions and assist other teams during contingencies (Staff shortage, high volumes etc).
• Work very closely with the process owners/stakeholders and other internal clients for overall growth of the banks business

Your skills and experience

• Possesses adequate understanding of Trade related rules and guidelines as commissioned by ICC (ICC/UCP/URC etc)
• Good understanding of legal, credit and operational risks in handling of Trade product/services
• Good communication skills (oral and written)
• Flexible to work in late night shifts.
• CDCS Certification is an added advantage