Area Manager-Operations

Role & responsibilities

• Is responsible for managing 4-5 stores.
• An average store has approximately 150 staff with floor area of approx 20,000 square feet and having approximately 10,000 SKUs.
• Routine Activities - Handle customer complaints, release vendor payments, approve expenses (upto specified limit), take update of floor walk points, GRN, receiving, coordinate with DC.
• Monitor preparation of store for stock take, guide store manager & coordinate with different functions for accurate and timely stock take.
• Check daily PI and give inputs/suggestions to store manager.
• Monitor preparation of store for festival and guide store manager.
• Conduct mid term review and performance appraisal of officers & managers.
• Conduct Training, Knowledge sharing with stores. Participate in employee engagement activities.
• Recommend promotions, transfer of store staff. Ensure adherence to processes for safety of people and store assets.
• End to end coordination with different departments, functions, external vendors & Government officials for smooth opening of new store / existing store.
• Do Media Planning for stores during different seasons.

Preferred candidate profile

Designation : Area Manager

Experience : 10 to 15 years

Industry : QSR/Hospitality/FMCG

Skills : Leadership skills, Analytical skills, Good communication skills, Coordination skills, Quick & Right Decision Making, Computer Savvy

Education : Any Graduate