Engineer - Inside Sales

Job Summary

If you are an Inside Sales professional and looking for career opportunity, Emerson has an exciting offer to you! Opening for Inside Sales Engineer position in Mumbai location, Maharashtra.

In this Role, Your Responsibilities Will Be:

• Responsible for carrying out sizing and selection and providing on time quotation to customers through Regional Sales Managers or Dealers.
• Responsible for daily, weekly and monthly commitments for on time quotations.
• Supervise the quotations issued for win rate, processing time, and proportion of clean orders received.
• Support Sales Managers and Dealers in technical discussion with customers.
• Follow-up with customers over the phone and through personal visits for conversion of assigned quotations to purchase orders.
• Review purchase orders received and hand over for execution
• Technical and Price offer consolidation and submission in the customer format.
• Immediately on receipt, check the PO for compliance with the offer submitted, and officially advise the customer/Sales Manager/ Dealer in case of any discrepancy. Follow-up for order amendment where vital.
• Pass on the clean order, along with all supporting documents to SOM for execution.
• Guide and encouraging SOM to provide order acknowledgement and all crucial documents to the customer. Also note up the communication between customer and SOM for smooth and timely order execution, as well as payment process.
• Manage change orders to reflect impact on price, delivery, damages, etc.
• Support purchase team on clarifications for regulators imported from factories abroad.
• Support QA team for inspection by Liaoning with customer if vital.
• In short, form a team for region along with regional sales manager to meet and exceed regional assigned targets for year
• Correspond with application experts at other world location as and when required for special applications / prices and interact with the factories for testing requirements and delivery period.
• For MRO enquiries, prioritize with service team, customers and BU experts for investigating the root cause and proposing the solution.

Who You Are:

You quickly and significantly act in constantly evolving, unexpected situations. You adjust communication content and style to meet the needs of diverse partners. You always keep the end in sight; puts in extra effort to meet time lines. You analyze multiple and diverse sources of information to define problems accurately before moving to solutions. You observe situational and group dynamics and select best-fit approach.

For This Role, You Will Need:

• Strong technical skills and proficiency. Comfortable in leading technical discussion.
• Strong sales proficiency. Keen to interact with customers.
• Proactive approach and customer focus. Skilled in problem solving.
• Learning agility. Keen to learn new products and technologies.
• Good interpersonal skills.
• Strong Team member
• Knowledge of regulators/valve industry preferable. However, candidates from Pump, Seals and Compressor background is acceptable.
• Good knowledge of Commercial terms and conditions.

Preferred Qualifications that Set You Apart:

• Engineering Degree or equivalent experience in preferably within the process industry.
• Good communication and presentation skills.
• Familiar with basic business software s applications

Our Culture & Commitment to You

At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives because we know that phenomenal ideas come from great teams. Our dedication to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.

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