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Role Description

This is a contract Senior MS Dynamics CRM role located in Bengaluru, Chennai, Pune, Mumbai, MO. The Senior MS Dynamics CRM will be responsible for day-to-day tasks involving analytical skills, communication, sales, customer relationship management (CRM), and project management on-site at Emperen Technologies.

Qualifications :

- 5 + year's experience in MS Dynamics CRM

- Experience working as Sr D365 Developer for at least two complete CRM implementation.

- Good experience working on Power Apps and Power Automate.

- Good experience integrating with external systems using Azure APIM or similar middleware.

- Good experience creating Web Api, invoking Web Api for integrating with various external and internal systems.

- Experience working on SSRS/Power BI reports and dashboards.

- Good hands on experience working on Service modules.

- Advising on best practices for CRM development or integration processes.

- Experience in Managing client communication and delegating tasks and responsibilities to appropriate personnel, including managing client expectations, foreseeing risks and reporting them

- Writing Technical specifications.

- Experience with source control management systems and continuous integration/deployment Environments

- Estimating the Change requests

- Internally motivated, able to work proficiently both independently and in a team environment

- Proven communication skills with both internal team members and external business stakeholders

- Strong initiative to find ways to improve solutions, systems, and processes

- Lead the team by giving the required technical and functional knowledge

- Demonstrate Customer Focus, active listening and consultative approach

- Coach, mentor, motivate and supervise team members

- Strong analytical skills with excellent problem solving abilities.

- Should have good communication, leadership and team handling skills

Desired Skills :

- Experience in Health Domain

- Certifications in MS Dynamics & Power platform.

- Experience with Continuous Integration Tools and Techniques

- Out of box thinking is anticipated.