Senior Business Analyst

Role & responsibilities

• Collaborate with business stakeholders to gather, analyses, and document detailed business and functional requirements.
• Translate business needs into technical specifications and work closely with developers, QA, and other IT teams.
• Write new requirements / User Stories documents, for new functionalities (CRs, new features, etc.).
• Lead workshops, interviews, and working sessions to uncover current and future-state processes.
• Analyses data, KPIs, and user behaviour to identify trends, risks, and opportunities for improvement.
• Act as a liaison between business users and technical teams to ensure clear communication and alignment.
• Create process models, data flow diagrams, and documentation using tools like Visio, Lucidchart, or equivalent.
• Drive UAT planning, execution, and sign-off activities, ensuring solutions meet business expectations.
• Mentor junior BAs and contribute to best practices and continuous improvement initiatives.
• Willing to travel if needed
• Experience with overseas customers.
• Excellent analytical and Communication skills
• Ability to match between customer functional requirements and application system options/functionalities in an efficient way.
• Experience with Property Tax Business (Will be advantage)

Please share the following details along with profile at ssilakala@evoketechnologies.com

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