SRE Lead

Technical Leadership:

• Provide expert guidance and leadership in designing, building, and maintaining highly available, scalable, and reliable SaaS infrastructure.
• Architect resilient systems and solutions that meet stringent SLAs and support the company s growth objectives.
• Mentor and coach team members, fostering a culture of technical excellence and continuous learning.

Service Reliability:

• Lead efforts to ensure the reliability and uptime of our product, driving proactive monitoring, alerting, and incident response practices.
• Develop and implement strategies for fault tolerance, disaster recovery, and capacity planning.
• Conduct thorough post-incident reviews and root cause analyses to identify areas for improvement and prevent recurrence.

Automation and DevOps Practices:

• Drive automation initiatives to streamline operational workflows, reduce manual effort, and improve efficiency.
• Champion DevOps best practices, promoting infrastructure as code, CI/CD pipelines, and other automation tools and methodologies.
• Evaluate and implement cutting-edge technologies to enhance our infrastructure and operations.

Cross-Functional Collaboration:

• Collaborate closely with engineering, product management, and other teams to align on reliability goals, prioritize projects, and drive cross-functional initiatives.
• Communicate effectively with stakeholders to provide visibility into reliability initiatives, progress, and challenges.
• Foster a culture of collaboration and knowledge sharing across the organization.

Performance Optimization:

• Continuously monitor and optimize system performance, identifying bottlenecks and areas for improvement.
• Work closely with development teams to optimize application performance and efficiency.
• Implement tools and techniques to measure and improve service latency, throughput, and resource utilization.

• bachelors or masters degree in Computer Science, Engineering, or related field.
• 15+ years of experience in software engineering, system administration, or a related technical field, with a focus on reliability engineering.
• Proven track record of leading SRE teams in high-growth SaaS product companies.
• Deep understanding of cloud infrastructure technologies (eg, AWS, GCP, Azure) and container orchestration platforms (eg, Kubernetes).
• Strong expertise in automation tools and scripting languages (eg, Terraform, Ansible, Python).
• Experience with monitoring and observability tools
• Excellent communication skills with the ability to articulate complex technical concepts to non-technical stakeholders.
• Strong problem-solving skills and a passion for driving operational excellence and continuous improvement.