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29 Four Seasons Hotel Jobs
Director of Public Relation
Four Seasons Hotel
posted 1 week ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
About the location:
In the heart of Worli - the business hub of India s largest city and close to the entertainment and commercial district of Lower Parel, Four Seasons Hotel Mumbai is a chic urban oasis with an intimate, boutique atmosphere. The brands first hotel in India, Four Seasons Hotel Mumbai echoes Powerhouse Luxury in the city that never sleeps. Known for unparalleled food & beverage options such as those at AER Mumbai, an award-winning rooftop bar, as well as San:Qi, a city-favourite pan-Asian restaurant with wine bar, private dining rooms, four open-style kitchens overseen by master craftsmen and an extensive menu offering Indian, Chinese, Thai and Japanese delicacies. - Is proactive and creative in identifying and developingintegrated PR and Social Media programs which capitalize on unique and newsworthy stories as well as leveraging unexpected opportunities as they arise.
- Engages in media relationsby actively managing professional relationships with local and regional media and influencers that will benefit the hotel and company as a whole. Includes hosting media visits, pitching targeted story ideas, organizing fam trips and photo shoots, entertaining key media and influencer contacts, responding in a timely way to media enquiries, and supporting social PR.
- Oversees the hotel s digital content strategy and manages all property social media channels, creating relevant and engaging content and increasing follower engagement. Ensures the hotel s web and App presence is aligned with the Hotel s positioning and business objectives and where possible links to other FS content channels.
- Plays a key role in reputation management; acts as a strategic communications advisor to management by keeping track of public attitudes, flagging possible consequences of decisions, developing key messages and managing issues and crisis communications. The role can also be involved in the management or oversight of online reviews responses.
- Understands Hotel s marketplace ; well-informed of market trends, including evaluating the competition s marketing communications activity and implements change as dictated by market requirements. Monitors own media coverage and competitor coverage as well as online reviews for deeper market insight.
- Works closely with the F&B and Spa teams to develop promotional and marketing activities and calendars to feed relevant owned channels so as to stimulate revenue opportunities. Able to forge alliances and maintain positive cooperative working relationship with other departments.
- Able to manage relationships with public relations agencies, keeping them informed of relevant news and updates to maximize opportunities for exposure.
- Uses a strategic approach in overseeing the Hotel s community relations, CSR initiatives, internal communications and other activities specific to the Hotel and its VIP guests.
Assists Director of Marketing with SEO, digital marketing, PPC and e-commerce (as needed) to ensure messaging and creative is aligned across all activities
Employment Type: Full Time, Permanent
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What people at Four Seasons Hotel are saying
What Four Seasons Hotel employees are saying about work life
based on 170 employees
Flexible timing
Rotational Shift
No travel
Day Shift
Four Seasons Hotel Benefits
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