Head Guard

Job Title: Security Supervisor
Department: Operations Manned Guarding
Reports To: Site In-charge / Assignment Manager / Area Officer
Company: G4S Secure Solutions (India) Pvt
Ltd
Contact Information
Santhosha Arasu (Bengaluru) 900555656Mr
Position Summary
The Security Supervisor is responsible for overseeing the day-to-day deployment, discipline, and performance of security guards at a designated site
This includes implementing site-specific security instructions, managing shift rosters, supervising guards on duty, and ensuring compliance with client and company policies to provide a secure and safe environment
Key Responsibilities
Supervision and Team Management:
Lead and supervise a team of security guards at the assigned site
Allocate duties, prepare shift schedules, and ensure punctuality and presence of guards
Conduct roll call/parade, uniform inspection, and briefing before each shift
Operational Duties:
Ensure implementation of post orders and standard operating procedures (SOPs)
Monitor guards during shifts to ensure alertness, presence at duty posts, and proper conduct
Coordinate closely with the Site In-charge or client representatives
Access Control & Surveillance Oversight:
Oversee access control of personnel, vehicles, and materials at the premises
Ensure proper maintenance of registers visitor log, gate passes, vehicle entry/exit, etc
Supervise monitoring of CCTV and other electronic surveillance systems
Incident & Emergency Response:
Respond to and manage incidents like theft, trespassing, fire, or medical emergencies
Report and escalate critical issues to site management and operations team
Guide guards in emergency protocols, evacuation drills, and crisis handling
Documentation and Reporting:
Maintain daily shift reports, attendance records, and incident/occurrence registers
Submit timely reports to the Site In-charge and G4S regional office
Assist in audits, inspections, and statutory compliance documentation
Client Coordination:
Act as the first point of contact between the client and the security team
Address client complaints or concerns and take corrective action promptly
Maintain professionalism and courteous conduct in all client interactions
Training and Development:
Conduct regular briefings and on-the-job training for new guards
Enforce company policies on discipline, grooming, and code of conduct
Identify underperforming guards and recommend refresher training or disciplinary action
Eligibility Criteria
Education: Minimum 12th Pass; Graduate preferred
Age: 25 to 50 years (Relaxable for Ex-Servicemen)
Height: Minimum 57? (170 cm) may vary by site/client requirement
Experience
Minimum 25 years of experience in the security industry
Experience In Supervision/leadership Roles Preferred
Ex-Servicemen, Ex-Police, or Ex-Paramilitary candidates strongly preferred
Skills And Attributes
Strong leadership and people management skills
Good oral and written communication in English and regional languages
Sound knowledge of security operations, emergency handling, and surveillance practices
Computer literacy (email/reporting systems) is a plus
High integrity, discipline, and problem-solving abilities
Working Conditions
Rotational shifts (Day/Night) depending on client site
Deployment could be at commercial, industrial, residential, or institutional premises
Uniform, duty gear, and mobile phone (if applicable) provided
ESI, PF, Bonus, Gratuity, and Leave benefits as per statutory norms
Salary & Benefits
As per market standards and applicable state Minimum Wages for Supervisor Grade
Site-specific allowances, night shift allowance, and incentive bonuses as applicable
Promotion potential to roles like Site In-charge / Assignment Manager based on performance and training
Growth Path Within G4S
Security Supervisor ? Site In-charge ? Assistant Assignment Manager ? Assignment Manager ? Operations Officer ? Branch Manager
Contact Details
Santhosha Arasu (Bengaluru) 900555656Mr