Lady supervisor

Key Responsibilities:

1. Supervision and Team Management: Lead and supervise a team of security guards at the assigned site.  Allocate duties, prepare shift schedules, and ensure punctuality and presence of guards.  Conduct roll callparade, uniform inspection, and briefing before each shift.  

2. Operational Duties: Ensure implementation of post orders and standard operating procedures (SOPs).  Monitor guards during shifts to ensure alertness, presence at duty posts, and proper conduct.  Coordinate closely with the Site In-charge or client representatives.  

3. Access Control & Surveillance Oversight: Oversee access control of personnel, vehicles, and materials at the premises.  Ensure proper maintenance of registers visitor log, gate passes, vehicle entryexit, etc.  Supervise monitoring of CCTV and other electronic surveillance systems.   4. Incident & Emergency Response: Respond to and manage incidents like theft, trespassing, fire, or medical emergencies.  Report and escalate critical issues to site management and operations team.  Guide guards in emergency protocols, evacuation drills, and crisis handling.  

5. Documentation and Reporting: Maintain daily shift reports, attendance records, and incidentoccurrence registers.  Submit timely reports to the Site In-charge and G4S regional office.  Assist in audits, inspections, and statutory compliance documentation.  

6. Client Coordination: Act as the first point of contact between the client and the security team.  Address client complaints or concerns and take corrective action promptly.  Maintain professionalism and courteous conduct in all client interactions.  

7. Training and Development: Conduct regular briefings and on-the-job training for new guards.  Enforce company policies on discipline, grooming, and code of conduct.  Identify underperforming guards and recommend refresher training or disciplinary action.