Sales Coordinator

Key Responsibilities:

• Client Coordination: Act as the first point of contact for client queries related to orders, deliveries, invoices, and documentation.
• Sales Team Support: Coordinate with the sales team to track leads, follow up on client requests, and maintain accurate records of client interactions.
• Invoice Management: Prepare, process, and track sales invoices; coordinate with the accounts team for timely billing and payments.
• Documentation & Reporting: Maintain and update sales records, agreements, trackers, and reports for internal and client reference.
• Order Processing: Assist in sales order entry, confirmation, and coordination with the operations or logistics team for timely delivery.
• Follow-up Activities: Ensure timely follow-ups for payments, renewals, and order status with clients and internal departments.
• CRM and Tools Management: Update CRM or other systems with relevant client data and track sales progress.
• Meeting Coordination: Schedule and coordinate internal and external meetings, demos, or calls as required.

Key Skills & Competencies:

• Excellent written and verbal communication skills
• Strong coordination and follow-up abilities
• Proficiency in MS Excel, Word, and familiarity with CRM tools
• Attention to detail and ability to multitask
• Problem-solving mindset with a proactive attitude
• Time management and organizational skills