Warehouse Operations

Roles & Responsibilities

Outbound Operations Oversight:

• Manage and supervise the picking, packing, and shipping of outbound orders.
• Ensure timely and accurate fulfillment of orders in accordance with company standards and customer requirements.
• Coordinate with shipping carriers and logistics providers to optimize delivery schedules and resolve any issues related to outbound shipments.

Inventory Management:

• Oversee the accurate staging and preparation of goods for outbound shipments.
• Monitor inventory levels to ensure sufficient stock for order fulfillment and prevent stockouts.
• Conduct regular checks to ensure the accuracy of outbound inventory and address any discrepancies.

Team Leadership:

• Lead and manage a team of outbound warehouse staff, including scheduling, task assignment, training, and performance management.
• Promote a culture of teamwork and high performance, encouraging staff to adhere to best practices and achieve operational goals.

Process Optimization:

• Develop, implement, and refine standard operating procedures (SOPs) for outbound processes.
• Identify opportunities for process improvements to enhance efficiency, accuracy, and productivity.
• Utilize data and performance metrics to drive decision-making and continuous improvement.

Customer Satisfaction:

• Ensure that all outbound shipments meet quality standards and customer expectations.
• Address and resolve any issues or discrepancies related to outbound orders promptly and effectively.
• Collaborate with customer service and other departments to address customer feedback and improve service levels.

Safety and Compliance:

• Ensure compliance with all health and safety regulations and company policies related to outbound operations.
• Conduct regular safety training for outbound staff and enforce safety protocols to maintain a safe working environment.
• Address and resolve any safety or compliance issues promptly.

Reporting and Documentation:

• Maintain accurate records and documentation for all outbound shipments, inventory levels, and staff performance.
• Prepare and present regular reports on outbound operations, including key performance indicators (KPIs) and operational issues.

Requirement

• Any graduate or Post graduate
• 3-8 years of experience.
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal skills.

Note - Interested candidates can share their resume on - nelson.1@globalbees.com