IT Support - Executive

We are seeking a proactive and technically skilled IT Support Executive to provide day-to-day technical assistance to internal users.

The ideal candidate will be responsible for maintaining the companys IT systems, troubleshooting hardware/software issues, and ensuring smooth operation of the IT infrastructure.

• Provide first-level technical support to users for hardware, software, and networking issues.
• Install, configure, and maintain desktops, laptops, printers, scanners, and other IT equipment.
• Manage user accounts, email setups, and access permissions.
• Monitor and maintain IT systems including LAN, Wi-Fi, and internet connectivity.
• Troubleshoot system and network problems, diagnosing and solving hardware/software faults.
• Maintain inventory of IT assets and ensure timely maintenance or replacement.
• Assist with the setup and support of video conferencing tools and remote access.
• Coordinate with vendors for warranty, AMC services, and procurement of IT equipment.
• Ensure compliance with company IT policies and security protocols.
• Maintain proper documentation of issues resolved and system configurations.