Head - HR Operations - Payroll - Bank (10-22 yrs)

Head HR Ops Payroll in a Leading Bank

Job Description:

- Analyze priorities for HR Operations from the annual operating plan for the HR function;

- Prepare
annual plan for the sub-function - detailing actions, milestones, timelines, etc as per the priorities
assigned;

- Get the plan ratified by supervisor;

- Allocate resources;

- Prepare budgets after studying
trends, estimating cost of technology implementation, inflation, new initiatives, etc

- Draft and implement policies related to HR operations, covering the entire employee lifecycle, with
focus on customer service;

- Disseminate the policies to team as well as to the other sub-functions
within HR;

- Oversee the process of collection of required documents from concerned stakeholders and
monitor that it is fast and not cumbersome;

- Monitor that all back-end support for talent acquisition is
performed efficiently and accurately;

- Administer benefits uniformly and consistently;

- Set mechanism
to audit all employee record maintenance process;

- Instill a sense of customer service orientation
within the team;

- Guide team to respond to queries and resolve issues in a quick, adequate and
efficient manner

- Oversee the implementation of HR technology;

- Monitor progress against project plan;

- Allocate and
transfer resources as per the project status;

- Anticipate problems and bottlenecks in the course of the
project and prepare mitigation plans, in collaboration with supervisor;

- Integrate all back-end
processes and procedures with the HR technology to be implemented;

- Perform testing and pilot runs;

- Identify potential challenges during Go-Live and pre-empt solutions;

- Oversee activities for successful
Go-Live;

- Ensure all modules are launched as per project schedule;

- Prepare communication informing
employee groups of the change, impact of HR technology, etc and get it reviewed by supervisor.

- Manage payroll vendors by monitoring service levels against agreement;

- Escalate suitably to
supervisor and vendor stakeholders to mitigate issues and challenges;

- Guide team to engage
effectively with payroll vendor to effect effective functioning of the payroll process;

- Oversee the
sharing of payroll inputs; Enforce controls;

- Understand and communicate salary structure differentials
between IBA affiliated employees, and others;

- Set process to resolve employee quieries on payroll in
a fast, adequate, and efficient manner;

- Seek inputs from supervisor and external legal experts in case
of change in regulations affecting payroll e.g. Payment of Bonus Act

- Face internal and external audits on HR Operations and payroll;

- Prepare team for audit;

- Oversee
collection of right documents as per audit requirements;

- Respond to audit queries;

- Conduct root
cause analysis in case of audit non-compliances;

- Prepare action plans to correct non-compliances;

- Monitor progress against plans.

- Analyze the current processes in HR Operations, anticipate / identify possible bottle-necks and
issues;

- Proactively provide inputs to build systems, streamline processes, etc. to pre-empt issues and
also to gear-up for increase in employee strength;

- Guide and direct team members in resolving
issues on a real-time