Medical Lab Incharge

Roles and Responsibilities:

- Authorize release of test report based on the Buyers protocol & test methods

- On time responds to Buyers & clients queries, emails and calls

- Responsible for reviewing revisions, updates on test parameters, protocols and regulations, etc. and circulating these to the concerned lab team

- Training lab staff as per updated, revised protocol received from clients and brands

- Support team to develop capability on new test parameters as received in buyer protocol

- Training & Supervising the handling, operating and maintenance of test equipment.

- Supervising preparation and maintenance of document as per requirement of ISO 17025

- Monitor accuracy of ILC/ PT programs and timely delivery of Test results and Test reports

- To monitor NABL and Buyers/ clients accreditation process & correlation activities

- Responsible for efficient operations of testing lab.

- Responsible for on-time delivery of test reports and maintaining TAT

- Responsible for development of new test methods required as per revisions and updates

- Seek approvals for revision of test reports, Invoices

- Ensure AMC/ CMC for test instruments, Calibration tools, standard reference materials are in place.

- Coordinate with QM/ Quality executive to respond and resolve customer complaints / claims, non-conformances and in the corrective and preventive action