Healthcare Support Operations Professional

Responsibilities:

- Manage the day-to-day Patient Care Services (In- Patient, Out- Patient).

- Answering phones and responding to client requests and inquiries.

- Managing and updating company databases.

- Assist in staff training and development activities, provide timely responses and resolutions to employee concerns

- Maintaining financial, employee, and client records.

- To motivate team members for the smooth functioning of the department..

- Provide an effective communication link between patient and medical staff.

- Managing the maintenance of office and facility equipment.

- To review and analyze the patient Feedbacks & suggest necessary Corrective & preventive Actions to the Committee/ Director, so as to achieve optimum level of patient Satisfaction.

- Coordinating with vendors to ensure that materials are delivered on time and in good condition for use in production

- Developing new methods for improving operational efficiency by studying best practices in other industries

- Performing other duties as assigned.

Requirements :

- Degree in business administration, facility management, or a related field preferred.

- 3+ years of experience as an operations administrator or in a similar position.

- Strong organizational and administrative skills.

- Excellent communication skills, both written and verbal.

- Proficiency in Microsoft Office and data management software.

- Detail-oriented with strong analytical and problem-solving skills.