Account Manager For Business Development

he Account Manager for Business Development (BD) and Sales at a communication agency acts as the key liaison between the agency and its clients, ensuring client
satisfaction, identifying opportunities for business growth, and driving revenue by securing new accounts and nurturing existing relationships. This role combines account
management duties with proactive sales and business development responsibilities.
Key Responsibilities
Client Relationship Management
Serve as the primary point of contact for clients, addressing their needs promptly and building long-lasting relationships.
Oversee multiple client accounts to ensure client expectations are met and exceeded.
Ensure clear two-way communication between clients and internal teams regarding deliverables, deadlines, and requirements.
Business Development & Sales
Identify and pursue new business opportunities within existing and potential client accounts.
Prepare and deliver compelling sales presentations and proposals to prospects and clients.
Proactively network across industry channels and participate in events to generate new leads.
Campaign & Project Oversight
Manage the planning and execution of communication, advertising, or marketing campaigns, collaborating with creative and strategy teams.
Coordinate with relevant departments to ensure successful and timely delivery of projects.
Revenue Growth
Strategize to achieve sales targets, track account and pipeline performance, and report regularly on progress.
Negotiate contracts, renewals, and up-sell/cross-sell agency services to meet and exceed financial goals.
Client Retention
Deliver exceptional customer service, address client concerns swiftly, and identify solutions to ensure client retention.
Organize meetings with senior clients to maintain and grow relationships, ensuring repeat business.
Reporting & Administration
Maintain accurate records of client interactions and updates using CRM tools.
Prepare regular performance reports for clients and management.
Qualifications & Skill