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AV Technician
2-7 years
Bangalore / Bengaluru
AV Technician
JLL
posted 6 days ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Key Responsibilities :
- Provide white-glove technical support for internal, customer, and C-level executive meetings
- Proactively identify potential AV issues and provide solutions to clients concerns or needs
- Demonstrate a strong working knowledge of video conferencing services, for example, Microsoft Teams, Zoom or WebEx, etc.
- Bring technical expertise and guidance for the deployment & operation of Crestron Flex and Polycom VTC codec
- Proactively monitor and manage conference room booking system. Assist customers with booking different rooms when they are under repair
- Review standard setup specifications for meetings and conferences
- Contact clients to ensure proper set up of configurable rooms per specifications (table layout, airwall opening, and closure, technology configuration including microphones & projection needed, etc.)
- Ensure cleanliness, temperature, and functionality of conference rooms
- Electronics troubleshooting skills ability to determine and localize where the problem exists
- Maintain conference room standards for signage, equipment, and seating
- Respond to client requests promptly
- Ensure consumables are available for the client
- Provides support for the audio-video systems and media control systems.
- Troubleshoot and maintain audio/video devices and associated wiring. Responsible for putting in tickets with IT department responsible for audio visual technology
- Perform routine and proactive testing to ensure the functionality of equipment before use.
- Alignment and calibration procedures for audio and video devices
- Responsible for communicating the need for maintenance or repair of audio-visual equipment
- Perform regular maintenance, software and firmware updates, preventive maintenance, and routine repairs to provide uninterrupted service of all conference room equipment
- Some commissioning and programming
- Any other duties and tasks assigned
Qualifications Required
- 2 years experience in a client/customer service-oriented environment, preferably in a corporate conference center
- 2+ years of experience with Microsoft Office in an office environment
- Familiarity with integrated AV systems
- Ability to learn new software as required for the position
- Ability to work in a fast-paced environment with competing priorities
- Must always maintain a professional appearance and demeanor
- Experience with a hotel, corporate conference center, or large enterprise systems
Preferred
- Bachelor's degree and 2+ years of related experience OR Diploma with 4+ years of related experience
- Demonstrate the ability to perform under pressure and manage time well
- Experience with EMS or any web-based conference room scheduling system preferred
- CTS Certification (preferred)
- Crestron, AMX, or Extron Certifications (preferred)
- DSP Programming (BIAMP, QCS) (preferred)
Employment Type: Full Time, Permanent
Read full job description
What people at JLL are saying
AV Technician salary at JLL
reported by
1
employee
with 5
years exp.
₹5.4
L/yr - ₹6.8
L/yr
94%
more
than the average AV Technician Salary in India
View more details
What JLL employees are saying about work life
based on 5.5k employees
Flexible timing
Monday to Saturday
No travel
Day Shift
JLL Benefits
View more benefits
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JLL Bangalore / Bengaluru Office Location
Bengaluru Office
JLL Bangalore, Level 3, Concorde, UB City, 24, Vittal Mallya Road, KG Halli, D' Souza Layout, Ashok Nagar
Bengaluru
Karnataka 560001
Karnataka 560001
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