Av Support Engineer

MICROLINK SOLUTIONS PVT LTD
Microlink Solutions Pvt Ltd., a leading IT Infrastructure and IT Solutions Provider is a professional organization committed to provide outstanding Value Added Services to its Corporate and Institutional Customers.
Microlink is charting out new avenues & territories for a strong & exponential growth for which, we are looking out for experienced, talented, & dynamic team members who has the right Attitude, Ability and are prepared to meet up challenges of future growth.
AV Support Engineer
Location: Ahmedabad
Experience:2-7 years
Salary: up to 50K CTC
Job Summary:
We are seeking a technically skilled and customer-focused AV Support Engineer to provide support and maintenance for our audio-visual systems. This role will be responsible for the setup, operation, troubleshooting, and maintenance of AV equipment for meetings, events, and day-to-day office use. The ideal candidate has a strong background in AV technologies and a proactive approach to problem-solving.

Responsibilities:

• Set up, operate, and maintain AV equipment including projectors, microphones, video conferencing systems, speakers, control systems, and displays.
• Provide live support for in-person and hybrid meetings, ensuring seamless AV performance.
• Troubleshoot AV system issues quickly and effectively, escalating when needed.
• Support the deployment and maintenance of video conferencing platforms (Zoom, Microsoft Teams, Cisco Webex, etc.).
• Maintain AV inventory and ensure all equipment is functional and up to date.
• Perform routine maintenance and firmware updates on AV systems.
• Document procedures, technical notes, and system configurations.
• Collaborate with IT, Facilities, and external vendors for AV projects and upgrades.
• Provide user training and support for conference room technology and AV tools.
• Monitor and ensure compliance with AV security and usage policies..

Job Requirements:

• Bachelor’s degree in Information Technology, Engineering, Communications, or related field (or equivalent experience).
• 2+ years of experience in AV support or a related technical role.
• Strong knowledge of AV hardware (Crestron, Extron, Poly, Logitech, etc.).
• Experience with video conferencing platforms (Zoom, MS Teams, Google Meet, etc.).
• Understanding of networking as it relates to AV systems (IP-based control, streaming, etc.).
• Excellent troubleshooting skills and customer service orientation.
• Ability to lift and carry AV equipment up to 50 lbs.
• Strong communication and interpersonal skills.

Interested Candidates can share their CV on komalv@microlink.co.in or WhatsApp on 6354378720.

With Regards,

Komal Varma | Microlink Solutions Pvt.Ltd. | Ahmedabad |Mob. : 6354378720 |DID No. : 079 4106 9026 | E-mail: komalv@microlink.co.in , hr@microlink.co.in | www.microlink.co.in

Linkedin : https://www.linkedin.com/in/komal-varma-a48ab7225/