Prepare for Your Joker & Witch Interview with Real Experiences!
View interviews
AmbitionBox
Search
Jobs
- Reviews
- Salaries
- Interview Questions
- About Company
- Benefits
- Jobs
- Office Photos
- Community
Add office photos
All Filters
5 Joker & Witch Jobs
Executive - Customer Support
Joker & Witch
posted 3+ weeks ago
Job Role Insights
Flexible timing
Job Description
JOKER & WITCH is looking for Executive - Customer Support to join our dynamic team and embark on a rewarding career journey
- Team Leadership: Leading and managing a team of customer support representatives, setting performance goals, providing guidance, and conducting regular coaching and training
- Customer Relationship Management: Building strong relationships with customers, addressing their inquiries, concerns, and feedback, and ensuring prompt and effective issue resolution
- Service Quality: Monitoring and maintaining high service quality standards, ensuring that customer interactions are handled professionally, courteously, and in line with company policies
- Strategic Planning: Developing strategies and initiatives to enhance the overall customer support experience, streamline processes, and improve efficiency
- Performance Metrics: Tracking and analyzing key performance indicators (KPIs) related to customer support, such as response times, resolution rates, customer satisfaction scores, and more
- Process Improvement: Identifying opportunities for process improvement within the customer support workflow and implementing changes to enhance operational efficiency
- Training and Development: Providing ongoing training and professional development opportunities for customer support staff to improve their skills and knowledge
Employment Type: Full Time, Permanent
Read full job description
What people at Joker & Witch are saying
Customer Support Executive salary at Joker & Witch
reported by
2
employees
₹2.8
L/yr - ₹3.5
L/yr
8%
more
than the average Customer Support Executive Salary in India
View more details
What Joker & Witch employees are saying about work life
based on 9 employees
Flexible timing
Monday to Saturday
No travel
Day Shift
Joker & Witch Benefits
View more benefits
Compare Joker & Witch with
TCS
Compare
Accenture
Compare
Wipro
Compare
Cognizant
Compare
Capgemini
Compare
HDFC Bank
Compare
Infosys
Compare
ICICI Bank
Compare
HCLTech
Compare
Tech Mahindra
Compare
Genpact
Compare
Teleperformance
Compare
Concentrix Corporation
Compare
Axis Bank
Compare
Amazon
Compare
Jio
Compare
iEnergizer
Compare
Reliance Retail
Compare
IBM
Compare
LTIMindtree
Compare
Accessory Designer
1-4 Yrs
Bangalore / Bengaluru
Digital Marketing, Adobe, Virtual Assistant +22 more
Lead - Photography & Videography
3-5 Yrs
Bangalore / Bengaluru
Photography, Videography
Share an Interview