Sales Executive

Job Summary

We are seeking a proactive and detail-oriented Sales Consultant to manage and coordinate offline sales activities, including pop-up shows and exhibitions. This role requires a candidate with a strong background in jewelry sales, excellent interpersonal skills, and the ability to ensure a seamless customer experience from event setup to order follow-ups.

Key Responsibilities:

Pop-Up Shows & Exhibitions

•         Coordinate and manage participation in pop-up shows, exhibitions, and private sales events.

•         Set up and organize displays to showcase  collections in an elegant and appealing manner.

•         Engage with customers during events to educate them about company jewelry, collections, and the benefits of lab-grown diamonds and colorstones.

•         Ensure all inventory and logistics for events are handled efficiently, including transportation, security, and documentation.

Sales and Customer Interaction

•         Build meaningful relationships with customers to drive sales and ensure repeat business.

•         Understand customer preferences and provide tailored recommendations to meet their needs.

•         Process orders during events and ensure accurate documentation and payment handling.

•         Follow up with customers post-event to confirm orders, address queries, and nurture long-term relationships.

Coordination and Reporting

•         Collaborate with the marketing team to plan and promote events.

•         Maintain detailed records of sales, leads, and customer feedback from events.

•         Provide insights and suggestions to improve event execution and customer engagement.

•         Track inventory levels and coordinate with the production team to replenish stock as needed.

Brand Representation

•         Embody firm values of empowerment, sustainability, and elegance in all interactions.

•         Serve as a brand ambassador, sharing the story behind collections to enhance customer connections.

Skills:

      •         Strong interpersonal and communication skills with a customer-centric approach.

•         Sales-driven mindset with the ability to meet and exceed targets.

•         Excellent organizational skills to manage event logistics and follow-ups.

•         Proficient in using CRM tools and basic inventory management systems.