Front Desk Executive

As an ideal candidate for this position, you must be able to communicate in English, Hindi, and Bengali without difficulty, execute the day-to-day administrative tasks in an office environment and responsibly conduct yourself.

The ability to make calls to employees or potential employees is a bonus! Additionally, you will be responsible for monitoring attendance, ensuring the timely arrival of employees, and they are adhering to a strict schedule.

• Greeting and welcoming visitors/guests in a professional and friendly manner
• Maintaining a tidy and presentable front desk with all necessary materials like pens, forms, paper, etc.
• Reporting to management and performing other administrative duties
• Performing light data entry tasks as required
• Monitoring employee attendance and ensuring adherence to the schedule
• Making calls to employees or potential employees as needed
• Addressing complaints without fail and answering questions immediately
• Answering all incoming calls, keeping messages or forwarding and handling basic inquiries
• Receiving packages, letters, etc., and distributing them to the respective persons
• Preparing outgoing mail by securing parcels, drafting correspondence, etc.
• Providing excellent customer service and support to all clients and employees
• Keeping the files and records updated and copying/scanning/filing documents

• Proven experience as a front desk executive or relevant position
• Formal qualification in office administration, secretarial work, or related training
• Familiarity with office machines (like printers, fax machines, scanners, etc.)
• Knowledge of office management and basic bookkeeping
• Ability to make calls to employees or potential employees is a bonus
• Strong organizational skills and attention to detail
• Ability to work independently and in a team environment
• Must be proficient in English, Hindi, and Bengali (oral and written)
• Excellent knowledge of MS Office (especially Excel and Word)
• Strong interpersonal and communication skills accompanied by good organizational and multitasking abilities
• Ability to create a welcoming environment and maintain a professional appearance

• Attention to detail The candidate must be able to carry out the procedures in a way that is in line with the image of our company
• Discretion The candidate must be trustworthy and capable of keeping sensitive and confidential information privy
• Multitasking The candidate must be able to juggle a variety of works and responsibilities at the same time
• Interpersonal Skills The candidate must have good listening and communication skills, along with patience