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21 Kotak Securities Jobs
Email & Chat Executive
Kotak Securities
posted 1 week ago
Job Role Insights
Fixed timing
Key skills for the job
Job Description
Emails and Chats
Role - Customer Service- Chat/Email process
Designation - E1/E2
Location - Thane
KEY RESPONSIBILITIES AND ACCOUNTABILITIES :
1.To attract potential customers by answering product and service questions.
2. To suggest information about other products and services.
3.To Process orders, prepare correspondences and fulfill customer needs to ensure customer satisfaction.
SKILLS & KNOWLEDGE
1.Proven Customer Support Experience.
2.Strong Communication, comprehension and presentation skills.
3. Ability to multi-task, prioritize and manage time effectively.
4. Graduate / Post graduate with minimum 1 year of experience in chat/email process
5.Familiar with CRM systems and practices.
6. Candidates from broking industry are preferred.
Number of Requirements : 15
Share resume on: smruti.kadam@kotak.com
Employment Type: Full Time, Permanent
Read full job description
What people at Kotak Securities are saying
Rating based on 4 Executive
reviews
Anonymous · Sales & Business Development
in Thane
Likes
Employees and colleagues were fun.
Dislikes
I had harboured animosity for my top managers. Management was poor and there was no prospect for advancement.
Executive salary at Kotak Securities
reported by
9
employees
with 1-3
years exp.
₹2
L/yr - ₹3.6
L/yr
40%
less
than the average Executive Salary in India
View more details
What Kotak Securities employees are saying about work life
based on 1.8k employees
Strict timing
Monday to Friday
Within city
Day Shift
Kotak Securities Benefits
View more benefits
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