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134 Lenskart Jobs

Store Manager Uttranchal (Uttrakhand)

1-8 years

Dehradun

1 vacancy

Store Manager Uttranchal (Uttrakhand)

Lenskart

posted 3+ weeks ago

Job Role Insights

Fixed timing

Job Description

Role Description:
  • We are seeking a highly motivated individual to join our team as a SM -007.
  • The ideal candidate should have 1-8 years of experience in customer value maximization or related skillsets.
  • As a SM -007, you will be responsible for driving customer value and maximizing customer satisfaction through effective strategies and solutions.
  • You will work closely with cross-functional teams to identify and understand customer needs, develop tailored solutions, and ensure the successful delivery of products and services.
  • Your primary goal will be to cultivate strong customer relationships and drive revenue growth.
Key Responsibilities:
  • Collaborate with cross-functional teams to identify and understand customer needs, preferences, and pain points.
  • Develop and implement strategies to maximize customer value and satisfaction.
  • Analyze customer data and feedback to identify areas for improvement and drive innovative solutions.
  • Monitor market trends and competitor activity to anticipate customer needs and stay ahead of industry developments.
  • Foster strong customer relationships through effective communication and regular follow-ups.
  • Collaborate with sales teams to identify upsell and cross-sell opportunities and drive revenue growth.
  • Ensure the successful delivery of products and services to meet customer expectations and timelines.
  • Conduct regular performance analysis and reporting to track progress and make data-driven decisions.
  • Stay updated with industry best practices and emerging trends within customer value maximization.
Required Skills:
  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Proven track record of driving customer value and satisfaction.
  • Ability to collaborate effectively with cross-functional teams.
  • Proficient in data analysis and reporting.
  • Knowledge of industry best practices and emerging trends.
  • Ability to adapt to a fast-paced and dynamic work environment.
  • Strong organizational and time management skills.
  • Proficiency in using CRM software and other relevant tools.
Education and Experience:
  • Bachelors degree in business, marketing, or a related field.
  • 1-8 years of experience in customer value maximization or relevant skillsets.
  • Experience in the XXXXX industry is desirable.
Additional Information:
  • This is a full-time position based in XXXXX.
  • Travel may be required for client meetings and industry conferences.

Employment Type: Full Time, Permanent

Read full job description

Lenskart Store Manager Interview Questions

A Store Manager was asked
3mo ago
Q. How can sales be increased?
A Store Manager was asked
3mo ago
Q. How would you grow your business without marketing support?
A Store Manager was asked
3mo ago
Q. What is NPS?
View all

What people at Lenskart are saying

3.1
Rating based on 446 Store Manager reviews

Likes

Salary gets credited on time.

Dislikes

Frequent shuffling of stores. Baised and unprofessional behaviour from AOM. Partiality and politics prevails within the cluster. If you are not a big Jalra then you have to suffer. All your efforts will not get unnoticed and will not be appreciated and your growth will be stopped by the AOM by giving bad remarks to the organisation...Read More

  • Salary - Poor
  • +6 more
Read 446 Store Manager reviews

Store Manager salary at Lenskart

reported by 1.3k employees
₹2.5 L/yr - ₹6 L/yr
22% less than the average Store Manager Salary in India
View more details

What Lenskart employees are saying about work life

based on 3.5k employees
51%
38%
51%
96%
Strict timing
Rotational Shift
No travel
Day Shift
View more insights

Lenskart Benefits

Submitted by Company
Relaxed Dress Code
Intra-preneurship
ESOPs
Life & Health Insurance Covering Your Family
Lenskart Discounts for Friends & Family
Big Responsibilities From Early Days +1 more
Submitted by Employees
Job Training
Health Insurance
Soft Skill Training
Work From Home
Team Outings
Cafeteria +6 more
View more benefits

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