Lead - Organizational Change Management & Digital Transformation (10-12 yrs)

Organizational Change Management Digital Transformation

Overview

Leader to drive change initiatives across large-scale IT and digital transformation programs. This role requires deep expertise in change strategy, communications, stakeholder management, training, and adoption planning. The ideal candidate will have proven experience managing or co-managing vendor-led change programs, and working in global, multicultural, and virtual team environments

Responsibilities:

- Design and execute OCM strategies for large-scale IT or digital transformation initiatives.

- Co-manage or lead vendor-partnered OCM programs, ensuring alignment with internal goals and culture.

- Collaborate with project teams, business leads, and executive stakeholders globally.

- Establish KPIs and metrics to monitor change effectiveness and adoption rates.

- Act as a coach for senior leaders and executives to support change leadership.

- Create and maintain stakeholder engagement plans across multicultural and virtual teams.

- Leverage collaboration tools (Google Workspace, Microsoft 365) for efficient communication and engagement.

- Facilitate workshops, town halls, and training sessions for impacted user groups.

Required Qualifications:

- 10+ years of progressive experience in Organizational Change Management.

- Proven ability to manage or co-manage vendor-led OCM programs, especially in large-scale digital or IT transformation.

- Strong knowledge and hands-on experience with Google Workspace and/or Microsoft 365 collaboration environments.

- Experience working with global teams, across time zones and cultures.

- Solid understanding of change management methodologies (e.g., ADKAR, Kotter, Prosci, or similar).

- Excellent interpersonal, communication, facilitation, and stakeholder management skills.

- Strong project management and analytical capabilities.