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146 Lodha Group Jobs
Front Office Executive | Front Desk | Pune
2-6 years
₹ 2.3L/yr - 5.5L/yr
Pune
7 vacancies
Front Office Executive | Front Desk | Pune
Lodha Group
posted 2 weeks ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Role & responsibilities
- Answering phone calls and transferring to the concerned departments
- Greeting visitors and guiding them for their meetings
- Keeping records of the documents and maintaining the data
- Maintain discipline in all guest areas and demonstrate ethical behavior
- Maintain complete knowledge about company procedures, policies, Rules & Regulations
- Demonstrates urgency in response and handling of customer problems and complaints
- Daily checking of operations - hospitality service, front-desk, cleanliness, maintenance and upkeep of the lobby areas.
- To take a round of the entire site to check if there is any admin related flaws & ensure to inform the concerned department
- Take morning briefing before the operations start with the security team , valet & F&B team to discuss daily appointments
- Increase level of food & service quality and enhance overall ambience of customer experiences
Preferred candidate profile
Decent communication skills & presentability
2-4 years of experience with hotels.
Interested candidates can share their cvs on debolina.mukherjee@lodhagroup.com
Employment Type: Full Time, Permanent
Read full job description
What people at Lodha Group are saying
Rating based on 4 Front Office Executive
reviews
Anonymous · Food, Beverage & Hospitality
in Thane
Likes
There is nothing to like as such can just tell that depends on the project where you are working with and how your managers are
Dislikes
Product quality is so bad that customers do come every time to argue with you and their parking policy and given space so every customer is frustrated on Lodha which we have to handle everyday we have to listen of customers
- Salary - Poor
+3 more
Front Office Executive salary at Lodha Group
reported by
26
employees
₹2.4
L/yr - ₹5
L/yr
20%
more
than the average Front Office Executive Salary in India
View more details
What Lodha Group employees are saying about work life
based on 1.9k employees
Flexible timing
Monday to Saturday
Within city
Day Shift
Lodha Group Benefits
Submitted by Company
Benefits & Medical Insurance Awarding Excellence Dietician & Creche - Wellness & Parental Support Benefits Talent Assessment Champion (TAC)
Submitted by Employees
View more benefits 
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